COVID-19 Updates

The College will continue online classes for the remainder of the spring semester. All offices are open to assist and answer questions. Read the President's announcement from March 19 below.

Hood College is closely monitoring reports from the Centers for Disease Control, the World Health Organization and the Maryland Department of Health in response to a potential COVID-19 outbreak. As of March 19, 2020, there are no reported cases on campus.

For more Information

Academic Update

Campus Contacts

Preventative Tips

  • Washing your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoiding touching your eyes, nose, and mouth with unwashed hands.
  • Avoiding close contact with people who are sick.
  • Staying home when you are sick.
  • Covering your cough or sneeze with a tissue, then throw the tissue in the trash.

Campus Updates

Hello Hood College! 

I hope you are all doing incredibly well. I miss you all dearly, and I honestly mean that. I wish I could see you all right now and change everything back to the way it was! However, we have to adapt and evolve in order to respond to changing situations in our life. I know we are doing the best we can and I know that we will continue to persevere!

I have been tasked by Hood with creating a video to send out to the Hood community; yet this should go out to as many people as possible, since we’ve all been impacted by the coronavirus in some way. I know many things have been taken away, but there are many things that we can take out of this experience and be grateful for.

Hopefully you can get something positive out of this video! This is my first time making a video for the public in this way (This video is in better quality when watching on a phone). If you want any more, let me know. 

Here is the video.

Stay safe and stay healthy. You will get through this and anything that comes your way, because you are stronger.

 ‘Til next time! 

Christian Hoch 
SGA Pres
Class of 2020 Pres

Upcoming Town Hall Meetings with Pres Chap

President Chapdelaine will host student town halls via Zoom on Wednesday, April 8 and Tuesday, April 21, both at 7:30 p.m. Reminder emails with links will be sent out the day of each meeting.

Pres Chap is also continuing to hold office hours on most Tuesdays at 1 p.m. Check your email for reminders containing the link.

Dean’s Drop-In for Graduate Students

Graduate School Dean Boulton will host a Dean Drop-In session via Zoom on Thursday, April 9, from 7 to 8 p.m. A reminder email with the link will be sent the day of the meeting.

Commencement Ceremony

By now you have seen the decision to postpone the May 16 ceremony and all related events. The Class of 2020 is being surveyed on an alternate date and a decision will be announced by the middle of April. If you are a member of the Class of 2020, please complete the short survey no later than Wednesday, April 8.

S-U-INC Policy Changes

A reminder to review the email sent earlier this week from either Provost Ricker (for undergraduate students) or Dean Boulton (for graduate students) on the grading policy changes for spring 2020. Both policies are also on Hood’s COVID-19 website.

Residence Life Update to Residential Students

An email from Matt Troutman was sent earlier this week and shared with your families about the delay in implementing the move-out plan due to Governor Hogan’s stay-at-home order. Please read Matt’s email from April 1; if you have additional questions refer them to

Room Selection

Room selection for next academic year is underway. Visit for details. Construction on the new residence hall is on schedule. View the video tour of the building at

Room and Board Credits

The business office and the financial aid office are working together to review each student’s account and calculate the appropriate credit based on room type, meal plan selected, and financial aid awarded. 

Mid-Term Grades

Midterm grades have been posted to Self-Service. You may access this information by navigating to Self-Service > Grades tab > Grade Report. Please note that some grades may be missing if your instructor has not assigned a midterm grade. Additionally, some instructors may also post grades on Blackboard.  We encourage you to contact your instructor if you have specific questions regarding your midterm academic standing, as well as your academic advisor to identify campus resources that may enhance your academic performance. 

Academic Advising

The academic advising period for fall 2020 is underway through Friday, April 17.  Please contact your advisor to schedule an appointment to discuss your academic plan for fall and beyond.  Registration will begin on Monday, April 20, by current class standing. Please refer to registrar’s office website for more information. 

Office of Student Engagement

Julia Downing has been working hard to provide a variety of student events virtually. This week’s online trivia welcomed nearly 50 students. Please check your email for event announcements and join in on the fun! Upcoming April events include:

  • 8          BINGO Night
  • 15         Decades Trivia Night
  • 20         Student Engagement Instagram Photo Contest
  • 21         Spring Fest BINGO Night
  • 22         Essay Contest Winners Revealed
  • 23         Trivia Night

Be on the lookout for an opportunity to participate in a TikTok competition sponsored by SGA. Details TBD

Dear Undergraduate Students,

We're excited to announce that the Registrar's Office website has been updated to include a COVID-19 Academic Policies & Information page. Please visit this page to learn more about the S/U policy, obtain S/U grade change forms andview important academic updates.

We're also pleased to announce that midterm grades have been posted to Self-Service. You may access this information by navigating to Self-Service > Grades tab > Grade Report. Please note that some grades may be missing if your instructor has not assigned a midterm grade. Additionally, some instructors may also post grades on Blackboard. We encourage you to contact your instructor if you have specific questions regarding your midterm academic standing, as well as your academic advisor to identify campus resources that may enhance your academic performance.

If you signed up to have grade reports mailed home to a parent or guardian, we regret to inform you that we are unable to offer that service at this time and encourage you to view and discuss your academic progress with your parent or guardian.

If you have a hold on your account, you can still review your grades by navigating to Self-Service Reports (located onthe lower right side of the homepage) > Midterm Grading Report. Please note that certain holds will prohibit course registration for the upcoming term. If you have a hold on your account for any reason, please contact the department thathas placed the hold in an effort to resolve the issue. Once the hold is released, you will be able to register for future courses. For more information regarding holds click here.

We hope that you take advantage of the academic resources through CAAR (Center for Academic Achievement andRetention) and the Office of Student Success. Information regarding services can be found on the Academic Services page.

Please know that we're here for you!

Best regards,

Ashley Anderson

Dear Graduate Students, 

We're excited to announce that the Registrar's Office website has been updated to include a COVID-19 Academic Policies & Information page. Please visit this page to learn more about the S/U policy, obtain S/U grade change forms and view important academic updates. 

We're also pleased to announce that midterm grades have been posted to Self-Service. You may access this information by navigating to Self-Service > Grades tab > Grade Report. Please note that some grades may be missing if your instructor has not assigned a midterm grade. Additionally, some instructors may also post grades on Blackboard. We encourage you to contact your instructor if you have specific questions regarding your midterm academic standing, as well as your academic advisor.

If you have a hold on your account, you can still review your grades by navigating to Self-Service > Reports (located on the lower right side of the homepage) > Midterm Grading Report. Please note that certain holds will prohibit course registration for the upcoming term. If you have a hold on your account for any reason, please contact the department that has placed the hold in an effort to resolve the issue. Once the hold is released, you will be able to register for future courses. For more information regarding holds click here

Your faculty program director and/or your academic advisor are your best resources for additional curricular support and degree progress questions. For more general questions, do not hesitate to contact the Dean of the Graduate School, Dr. April Boulton ( or the Associate Registrar of Graduate Studies, Traci Holland (

Please know that we're here for you!

Best regards,

Ashley Anderson

Dear Members of the Class of 2020, 

I’m writing today to share with you a very difficult decision. Given the current predictions regarding the trajectory of the COVID-19 pandemic, we have determined that May 16 is not a viable option for our 2020 Commencement ceremony, and we must postpone it. This also means postponing related activities, including Senior Week, the baccalaureate service, the ROTC commissioning ceremony, the doctoral hooding ceremony, the nursing pinning ceremony and the graduate degree reception.

While some schools are holding a virtual ceremony on their original commencement date, that has never been an option for Hood. I made a promise to you early on that you will have a commencement ceremony. And I have heard from many of you that that promise has helped mitigate some of the disappointment and sadness you are feeling due to the profound disruption the pandemic has caused.

Be assured that this is a postponement of celebrating your degree, not the degree itself. Based on the successful completion of your degree requirements, the Board of Trustees has voted to award your degree in May. Regardless of when we hold your commencement ceremony, as of May 16, 2020, you are a Hood College graduate.

The commencement committee met earlier this week, with a number of seniors and graduate students in attendance. Based on that meeting, we have identified three possible alternative dates for the ceremony. We’ve created a short survey outlining these options, and we are asking all 2020 graduates for input. The survey also includes space for you to provide your own thoughts. 

Please complete the survey no later than Wednesday, April 8. 

Your input will help us make the best, most student-centered decisions as we move forward with our plans. We will announce the selected date as soon as we can but no later than Friday, April 17.

I am so very sorry we will not be together on May 16, 2020, but we are planning ways for all of the Hood community to recognize and celebrate you, graduates, on that day until we can do so in person.

I am so proud of you all for not only what you’ve accomplished to get to this point, but also for how you have adapted under tremendous pressure and uncertainty. You continue to make me Hood Proud. Be well!


Andrea E. Chapdelaine, Ph.D.

Maryland Governor Hogan continues to provide restrictions to flatten the curve during the COVID-19 pandemic.

 Since last Tuesday, staff on campus have been limited to essential personnel, including residence life and campus safety; it also includes a limited number of facilities and housekeeping staff. Since March 23, all access to residence halls has been disabled, except for the handful of students who remain on campus. 

 On March 30, Governor Hogan put into effect a stay-at-home executive order, providing even more limits and restrictions, including out-of-state travel requiring a 14-day self-quarantine. Not following this latest executive order is classified as a misdemeanor and punishable by up to a $5,000 fine. 

At this time, we do not know when you will be able to return to campus to fully move out your belongings. We have developed a plan to systematically and safely allow you to return to move out. This will entail limiting the number of students and their helpers allowed in a building at any given time.

 When the governor’s order has been lifted, we will email you to ask you to sign up for a time slot from a selection of several available days so the move-out process can be orderly and safe for everyone. This will include cleaning between move-out shifts.

Again, we do not know when this will be and are currently unable to approve anyone to move out. We ask for your patience during this difficult time.

We understand you may want your clothing and other belongings with you. We need to focus on maintaining everyone’s health and complying with the governor’s executive order. If there is something you truly need from your room that you cannot find alternatives for which are absolutely necessary to have, we may be able to retrieve it and mail it to you; email with the details, and a residence life staff member will coordinate with you.

 Matt Troutman
Director of Residence Life and Student Conduct

To all undergraduate students:

Our transition to online teaching and learning in response to the coronavirus pandemic presents a dramatic shift in the way in which we educate and engage our students at Hood College. The transition to online instruction for the duration of the spring semester has been a daunting task for both students and faculty. Given the prevailing sense of uncertainty and stress resulting from this pandemic response, I am pleased to announce a temporary change in our policies governing satisfactory/unsatisfactory (S/U) grade designation and incomplete grades (INC) for undergraduates.

For all spring 2020 classes, undergraduate students will have the option to select a Satisfactory/Unsatisfactory (S/U) grade scale in lieu of Hood College’s usual grading scale.Credits for satisfactory completion will apply toward both prerequisite and graduation criteria, but not GPA. Your decision to opt for the S/U grading scale can be made any time before Friday, May 1, 2020 (the last day of class). Hood transcripts will acknowledge that S/U courses in spring 2020 may have been undertaken by students in response to circumstances beyond their control.  An S/U declaration form will be available on the Registrar’s Office website beginning April 1 and can be submitted electronically.

At their discretion, faculty may award an incomplete (INC) to any undergraduate student for any reason in spring 2020,provided the student earned a midterm grade of D- or higher. The deadline for requesting an INC is extended to Friday, May 15, 2020.

Again, this will be a grading option that students may wish to exercise.  Before making any final decisions regarding spring classes, you are strongly encouraged to consult with your professors and academic advisor.  Individual situations may require special consideration and it is important to make a well-informed decision.

The COVID-19 webpage contains a more detailed description of this temporary policy change, along with special considerations and known limitations.  Should you have any questions, please contact me or your academic advisor.

As a reminder, modified dates and deadlines for the spring 2020 semester are as follows:

  • Academic Advising Period: Monday, March 23 through Friday, April 17
  • Midterm Grades: due Monday, March 30 by 11:59 p.m.
  • Registration Period: Monday, April 20 (12:01 a.m.) through Wednesday April 22
  • Undergraduate Course Withdrawal Deadline: Friday, May 1
  • Deadline to declare of S/U option: Friday, May 1
  • Last Day of Classes: Friday, May 1
  • Petition to Declare Incomplete: Friday, May 15

Through this stressful and uncertain period, our community has persisted with a level of grace, kindness and fortitude that distinguishes Hood College. Through it all, our mission remains stronger than ever as we continue to support the success and well-being of our students. With these temporary policy changes, our hope is to alleviate some portion of the academic stress and duress that our students and faculty may be encountering in these times of great uncertainty. While these changes may not be feasible for some students due to specific major or certification requirements, for many students this option could be significant. 

I know this transition has been challenging.  Let me assure you that you are not alone.  The full spectrum of Hood College supports and services remain available to you online.  Please reach out, stay connected, and remain engaged.  We’re in this together.

Please stay well,

Provost Ricker

Debbie Ricker, Ph.D.
Provost and Vice President for Academic Affairs



March 30, 2020 Updates for Faculty and Staff

Office Hours

The president will hold virtual office hours on Tuesday, March 31 at 1 p.m. via Zoom Waiting Room. A reminder will be sent tomorrow, and a date for the next faculty/staff town hall will be forthcoming.

Student News

A reminder for staff members to reach out to your student workers and interns to check in on them throughout the semester. They are in touch with their faculty members, but they would also appreciate hearing from you. We currently have about 10 students living on campus for the remainder of the semester. These students have daily access to dining services, and we are reaching out to them to ease with the isolation.

As of March 23, we have changed access to all residence halls. Students were notified of this and had until March 22 to retrieve essentials for class. If you are hearing from students who need access to their rooms for class essentials, please refer them to They should not be coming to campus or reaching out to campus safety for access to their rooms, at this time. We have developed a move-out plan for residents and will implement it when it is safe to have people on campus.

Expense Reimbursements

Please send any check requests or expense reports, via email, to Megan Merriman ( for processing by Wednesday, April 1. AP will be processed by Friday, April 3, and all checks mailed. If you have any questions or concerns, please contact Denise Watkins at Approvals must be included with the check requests and expense reports.

Track COVID-Related Expenses and Lost Revenue

As we monitor the effect of COVID on the institution, please be sure to track all expenses and lost revenue related to the COVID-response period and send to Chuck Mann at

Direct Deposit

A reminder for all employees who receive a paper paycheck. Please enter your direct deposit information in the employee portal to ensure future payroll is not delayed.

Recruitment Efforts 

A big thank you to the faculty and staff who have volunteered to contact admitted students. Some of you have received lists to call over the weekend; the rest will receive a list today. New volunteers can contact Nikki Bamonti and

The deposit deadline (usually May 1) has been extended to June 1.

 Accepted Students’ Day

Our virtual Accepted Students’ Day is scheduled for April 4, and will include a welcome from the president, mini-courses and Q&A sessions. Thank you to the faculty and staff taking part in this virtual event. Anyone with questions can contact Biz Gomer at

Federal Relief Update

As you may have seen in the news, Congress passed the CARES Act on Friday, which includes some relief for higher education. For students, the bill included a six-month suspension of federal student loan payments (until 9/30/20) and changes to a number of student aid programs to help both the student maintain eligibility. For institutions of higher education, there will be a direct payment to cover lost revenue and additional expenses, with the amount based on total enrollment and the number of students who receive Pell Grants. More information can be found here. The senior team and PBAC are modeling the potential impact of the pandemic on the College’s finances and will share that information as it becomes available. Unfortunately, despite some federal and state support, we anticipate a significant deficit that will need to be mitigated. 

Hood Relief Efforts

In addition to the government relief efforts, we have launched an appeal to all members of the Hood community to help support our students and the College through this difficult period. We have been edified by the tremendous response. More information can be found here:

escheduling, postponing or canceling events

As you are working through your events this semester, please discuss plans with Lovetta Corson-Morgan at Don’t assume that your event should be canceled. There may be a way to deliver it in an online format.

Access to Templates

Marketing has created a page of .jpeg logos and templates for PowerPoint and letterhead. You may access these resources here.

Online Attendance

Please ensure that all students enrolled in your class are “attending” throughout this transition to online teaching and learning. Course rosters verified at the beginning of the semester remain in effect and we must ensure that all students remain engaged through the end of the semester. If you are concerned that a student is not responding to your outreach, please submit an Academic Alert. Once an alert is received, members of the student success team will mobilize additional efforts to contact the student.

Temporary Policy Change for S/U and INC Grading Standards for Spring 2020

The transition to online instruction presents challenges for many of our students and is a departure from the high-touch, face-to-face teaching and learning environment they are accustomed to at Hood. In the best interest of our students’ success this spring and with support from the Academic Standards and Policy (AS&P) Committee and department chairs, Provost Ricker has announced a temporary change in the policies governing satisfactory/unsatisfactory designation and incomplete grades. An email outlining the change will be sent to students and faculty later today from the provost.

Briefly, students will have the option of selecting an S/U (satisfactory/unsatisfactory) grade in lieu of a numerical grade. Credits for satisfactory completion will apply toward both prerequisite and graduation criteria. The deadline to declare the S/U option will be Friday, May 1, 2020. Transcripts will acknowledge that S/U courses in spring 2020 may have been undertaken by students in response to circumstances beyond their control.

At their discretion, faculty may award and INC to any undergraduate student for any reason in spring 2020, provided the student earned a midterm grade of D- or higher. The deadline for requesting an Incomplete is extended to Friday, May 15, 2020. If you have questions, please email

Faculty Buddies

A reminder to faculty that online buddies remain available to support your online courses. Buddies host regularly scheduled "drop-in" hours and can be accessed here.

Syllabus Updates

Please submit updated course syllabi to your department's administrative assistant before Friday, April 3.

Bookstore Orders for Summer and Fall

Beginning Tuesday, March 31, faculty orders for summer and fall can be submitted through or by

Email submissions must include the following:

  • Summer or Fall
  • Dept/Course #/Section #
  • Author
  • Title
  • Publisher
  • ISBN
  • Preferred edition
  • Required or recommended

 No text required can also be submitted via both options.

Opportunities to Assist During the COVID Crisis

If you are interested in volunteering to assist, visit Maryland Unites. There is also an opportunity to register as a medical and public health volunteer: Maryland Responds is the online registration system for medical and public health volunteers for the State of Maryland.

Hello, graduate students!

I hope you all are keeping safe and healthy during these difficult times. I have a number of updates to share with you, so please read to the end. 

First off, it was nice to “see” several of you logged in at the president’s town hall this past Thursday evening. Starting this week, I will hold a similar virtual meeting, Dean Drop-Ins, every Thursday alternating between noon-1 p.m. (this week, April 2) and an evening session (7-8 p.m. on April 9). Please watch for the calendar invite and feel free to drop in to hear the weekly updates, share your concerns or ask questions related to graduate education. At this week’s drop in, I’ll share updates on temporary protocol for thesis/dissertation/capstone requirements, along with commencement developments. 

Speaking of commencement, let me know if you’d be interested in attending this Tuesday’s meeting with the provost to discuss commencement ideas.  If you’d like to call into our virtual meeting, simply reply to my new inbox dedicated to graduate students: 

To keep you engaged with your program and our larger graduate community, we have some creative ideas, which we’ll be sharing at the next Dean Drop-In. For example, our FIFTH ANNUAL Three-Minute Thesis (3MT) competition has been rescheduled to April 30 from 6 to 8 p.m., and we have 15 talented graduate students competing for cash, based on YOUR vote.  Stay tuned for details and please plan to attend and vote virtually.  On the lighter side, you may have seen the College’s request for your videos and photos for posting on our social media sites.  We know that graduate students have unique caregiver and professional responsibilities, so feel free to tag your submissions with #COVIDlife where we’ll be featuring grad-focused videos on how your routine has changed with COVID19 and the creative solutions you’re using. 

This period of upheaval and uncertainty can be daunting.  Know that the College continues to be committed to your mental health, so I hope you’ll take advantage of the tele-counseling services we sent out last week from our Wellness Director, Ms. Cevallos.  Please call 301-698-8374 and leave a message—a counselor will return your call.  In addition, our Graduate Student Success Coordinator, Ms. Taylor Hahn, is also available to answer support questions at    

Finally, if you’re an F-1 international student, please watch your inbox for an important update from Dr. Ted Oh—we know our international students have special considerations, and we’ve been working diligently to support you. There are a number of temporary guidelines and updates from the Dept. of Homeland Security that we look forward to sharing with you.


April Boulton, Ph.D.
Graduate School Dean

Dear Students,

The last day of classes before spring break – March 6 – seems like a lifetime ago. Since that time, it seems, our “new normal” changes every day. Now that the College has made the decision to continue online delivery of classes for the remainder of the semester, I hope that has allowed some sort of routine for you. I hear from our faculty and Provost Ricker that the first day went well yesterday. Please reach out to faculty for technology support or other needs – they are there to support you.

As you may be aware, yesterday Governor Hogan put into effect an executive order to close all non-essential businesses. Per the order, all non-essential College employees have begun to work remotely. What that means for you is that all the services and resources you rely on are still available. All offices are open, albeit virtually, and are ready to support you. Please reach out as needed.

Class of 2020: I hope you saw the video posted on Facebook yesterday announcing Dean Olivia White as your commencement speaker. Again, I say to you, I don’t know when or how or what format, but you will have a commencement ceremony. We will be making that decision later this semester.

We are trying not to overwhelm you with emails but want to keep you informed so below, please read the updates and messages from various offices around campus.

I miss your presence and will be setting up virtual town hall meetings (the first is this Thursday at 7:30 p.m. via this Zoom link) and regular Tuesday office hours starting next week. Maybe "dinner" with Dave and me, or a walk across campus with Nikka? Do you have other ideas of how we can stay connected? Please let me know!


Andrea E. Chapdelaine, Ph.D.

Other Updates

Hood Counseling Center

  • Your counselors will be continuing to host counseling sessions via tele-phonics or tele-therapy.
  • Call-in hours from noon to 2 p.m. on Monday, Tuesday and Wednesday at 301-698-8374. Please note: no counseling services will be available on Friday, as previously indicated.
  • For students currently receiving psychiatric medication via Dr. Saied, your medication refills will be prescribed as needed.

If you are experiencing problems with your medication, contact Dr. Saied’s office to determine if an in-house appointment is required.

Other resources can be found here.

Holds on Accounts

During this time, the accounting office will remove financial holds on undergraduate accounts with balances of $5,000 or less and graduate accounts with balances of $500 or less. This will allow you to register and ease anxiety while you work with the accounting office to develop a payment plan.

Important Dates from the Registrar

  • Now through April 17 Academic Advising
  • April 10 Undergraduate course withdrawal deadline
  • April 17 Graduate course withdrawal deadline
  • April 20 Summer/Fall 2020 registration opens for current students

Access to Residence Halls

All access to residence halls has been changed to limit unauthorized access. Students already approved to remain on campus have been notified directly and will continue to have access to their residence hall. We are developing an orderly plan for you to return to campus and safely move out of your rooms and will communicate that with you soon. Unfortunately, due to Governor Hogan’s executive order, we cannot allow you to return to campus until the state of emergency has lifted. If you have any questions or concerns, please contact Matt Troutman at

Housing Selection

Room selection has begun! Students living in college housing next academic year must submit a housing contract within Self Service by April 3. The room selection lottery process has been updated to accommodate students not being able to select in person. Visit for details.

Census Information

The Census Bureau has issued guidance that college students should still be counted at the residence they live while attending school, even if they have returned home due to the COVID-19 pandemic. Families should not count their student who would normally be living on campus at this time. Students who were living on campus, you don’t need to do anything. You will be counted through the “group quarters” enumeration process created by the Census Bureau. The importance of counting college students where they spend the majority of their year cannot be underestimated. The Census impacts representation at the state and federal level.

An Update from Student Engagement

As we all navigate the challenges of this semester, all of us at Hood want to remind you, that we are still a community. I know many of you were looking forward to a spring semester filled with programming from Whitaker Wednesdays to Spring Fest and so much more. While we cannot offer those programs in the traditional sense, we are excited to be able to explore so many new and unique opportunities to bring programming to you online. We will be releasing a complete schedule for the rest of the semester later on this week, so watch your email for details!

Engaging on Social Media

During this time, it’s important that we find new ways to stay connected to each other and to Hood. With that in mind, the marketing and communications office plans to fill the College's social media with content that encourages, uplifts, informs and brings together all of the Hood community, but most importantly you, the students. In the coming weeks, look for messages and photos from your professors and Hood staff.

We want to hear from you too! In whatever format you like (blog post, photo, video), please share your thoughts and tell us about your experience. We're all in this together, but we all have a unique perspective to share. Please direct message us on Instagram or Facebook, or email marketing and communications manager Meg DePanise '15, MBA'20 at

Here are a couple items you can send us:

  • A video of yourself sharing some quick, encouraging words to each other.
  • A photo of you holding up a piece of paper with an encouraging message. It could be as simple as “We got this!”
  • A photo of your study space. You could even introduce us to your new study buddies, i.e. pets and family!
  • A photo or video of your online classes or a screenshot of FaceTime with friends. Show us how technology is keeping the Hood Family strong!

Remember, as you document your experience on your own social media accounts you can always tag us, and we'll share if your account is set to public.

As you are aware, Governor Hogan put into effect this morning an executive order to close all non-essential businesses. Per the order, beginning at 5 p.m. today, all non-essential employees will begin to work remotely. If you are not identified as essential personnel, you should NOT report to work on campus after 5 p.m. today.

Some examples of essential services include public safety, facilities, dining and residential life. Essential personnel are expected to be on campus to serve the remaining residential students and to ensure the safety of our physical plant. With that exception, all campus offices and campus buildings will be closed and locked effective 5 p.m. today.

Staff who cannot work remotely because of the nature of their job and/or who are not scheduled to come to campus as essential employees will continue to be paid for hours not worked during this period.

Over the past few days, we have been preparing for this inevitability and have been gathering information from departments to ensure that essential daily operations will continue remotely. If you are unable to work remotely due to technology challenges, please communicate directly with your supervisor as soon as possible so that we can identify solutions. Incoming mail will be limited to one day a week; only a vice president, the president or their designee will be allowed access to the mail room during this time.

If you are non-essential personnel but have an urgent need to briefly come to campus for business operations, you must contact campus safety for access. Please take the governor’s directive seriously and practice social distancing guidelines and limit travel only to that which is absolutely necessary, for your family’s health and that of the essential personnel still on campus.

What we are experiencing as a community, as a nation and worldwide, is unprecedented. It’s unsettling and often scary. Stay connected virtually with your colleagues and campus friends. To that end, I will be holding my first virtual town hall tomorrow in place of my regular office hours. Stay tuned for a Zoom invitation for tomorrow at 1 p.m. IT can provide information on how to create a Zoom account if you do not already have one. I plan to host such gatherings regularly and I urge all employees to do the same to sustain our own sense of community and well-being. See below for more ways you can help keep us all connected.

You all have been amazing in your commitment to our students and each other – thank you. Thank you as well for all the kind words of support. I only have one answer when someone says thank you to me: “It takes a village and the Hood village has been extraordinary.” We will get through this, together.


Andrea E. Chapdelaine, Ph.D.

Other Updates from the Emergency Response Team

Expenses and Loss of Revenue
As a direct result of the COVID-19 crisis, all budget managers are requested to send all expenses or loss of revenue to Chuck Mann at Examples of this include mailing books and notebooks from a residence hall room to a student or creating hot spots for a student or staff member without personal WiFi, payment for cancelled events, etc. The government may provide some reimbursement of such expenses or lost revenue, however, detailed records will be necessary.

Direct Deposit
College employees who do not have direct deposit should set that up this week via the employee portal. Checks for the upcoming pay period will be mailed to your address on file; moving forward, accounting services will be unable to mail these to you.

Students on Campus
Currently, we have about 20 students on campus who, for a variety of reasons, cannot leave at this time. We will continue to care for the students who remain on campus for the remainder of the semester or such at time that they are able to safely leave. Campus safety has shut off access to residence halls for all students except those who have been approved to stay on campus. We are working on a move out plan for the students who still have their belongings in their rooms. At this time, it would be in direct violation of the Governor’s executive order to allow families to return to campus to pack up rooms.

Engaging on Social Media
During this time, it’s important that we find new ways to encourage and engage the Hood community. The marketing and communications office is looking for some uplifting content that keeps all of us, and especially the students, feeling connected to each other and to Hood that can be posted on the College’s social media channels.

Here are a couple quick things you can send us:

  • A video of yourself sharing some quick, encouraging words to the students. Videos should be recorded “selfie style,” with your phone vertical. Check out this post from Brigham Young University to get the idea.
  • A photo of you holding up a piece of paper with an encouraging message. It could be as simple as “We got this!”
  • A photo of your new work-from-home space. You could even introduce us to your new “coworkers” i.e. pets and family!

Ideally, we’d like these videos and photos as soon as possible and continue posting them throughout the semester. And, of course, we welcome your own ideas too! Feel free to reach out to Meg DePanise at with ideas.

TIAA Financial Essentials Webinar
Join us for a special webinar where Brian Nick, Nuveen Chief Investment Strategist, will share his perspective on the recent market volatility in “Global Lookout: When is it safe to come out?” He will cover what’s driving current volatility, some strategies to help you deal with the current market swings, as well as what this could mean for you. Register today at for this live webinar on Wednesday, March 25, 2- 3 p.m.

Due to COVID-19 precautions, counseling services will be available by telephone. Please call 301-698-8374 and leave a message. A counselor will answer phones and return calls on Mondays, Tuesdays and Wednesdays from noon to 2 p.m. To talk with a counseling graduate student intern, call 301-696-3820 on Fridays from noon to 2 p.m.

If you are experiencing a psychiatric crisis, please go to the closest emergency room.

To find treatment facilities, confidentially and anonymously throughout the United States use this SAMHSA Behavioral Health Treatment Services Locator

For additional mental health referrals in the Frederick community, students can visit Thriving Campus or contact Mental Health Association, 866-411-6803.

Other resources:

2-1-1 or 866-411-6803
Information, Referral and Crisis Intervention – For Frederick County and all of Western Maryland – Airtime and other charges may apply for cell phone users

Hotline: Crisis intervention, information, referrals and phone support

Help 800-422-0009
Maryland Crisis Hotline: Crisis, intervention, phone support, information & referrals

NAMI – National Alliance on Mental Illness

The NAMI Hotline: 800-950-6264

Or, in a Crisis, text NAMI to 741741

National Suicide Hotline – 1-800-273-8255

RAINN – For survivors of sexual trauma

RAINN Hotline: – 800-656-4673

Or go to for Live Chat

Dear Hood Community, 

Due to the ever-changing COVID-19 situation and our continued commitment to the health and well-being of our community, I have made the difficult and painful decision to continue all undergraduate and graduate instruction in an online format for the remainder of the spring semester. 

The safety and well-being of the Hood community remains my top priority. When I made the initial announcement last week, I had hopes that we would be able to bring students back to campus this semester. Unfortunately, based on the most recent data from the Centers for Disease Control, the World Health Organization and local and state health agencies, it would be ill-advised to bring students back to campus prior to the end of the semester. We must do our part to flatten the curve during this pandemic. 

In the coming days and weeks, there are a lot of questions to be answered, a lot of processes to be put in place and a lot of plans to be made. I ask for your patience as we work through them.

To our students

Online classes start this Monday, March 23. Our faculty have been training this week and have been working hard to be ready to begin online instruction. If you have not been in touch with your professors, NOW IS THE TIME. Please do so before Monday. Remember, you also have access to academic support services; please see the email from Dean Jennifer Schum sent earlier today and go to the website for more information.

Now that we’ve made a decision on the remainder of the semester, we are looking at the accounts of each student with on-campus housing and/or meal plans and calculating the credit amount. Further details will be forthcoming. 

The Office of Residence Life will develop a move-out plan. Until it is deemed safe for people to be in close contact, we are not allowing students to move their belongings out of the residence halls. This is for your family’s safety and the safety of the people still on campus. All residence halls are closed, with the exception of the few students who have been given permission to remain.

We are still working through implications for events and courses after the spring semester. As of right now, Summer I and II will move forward as originally planned. Information about commencement and end-of-year events to celebrate our students and their achievements will be communicated at a later date.

To our faculty and staff

Our campus is not currently in a “closed” status. We need to continue to maintain business operations and support the small number of students who remain on campus, as well as the faculty and students engaged in online learning and our recruitment activities for next year’s class. I remind you to update your outgoing voice mail messages if you are working remotely. However, our goal for the next several weeks is to ensure social distancing per CDC guidelines in order to prevent the spread of the virus.  

Again, you all have been extraordinary. I thank everyone in our community – the students, the parents and families, the faculty and staff, the board and the alumni – who have been patient, flexible, supportive and have remained student-centered as we navigate uncharted waters. Hood is home has taken on a whole new meaning for me and I couldn’t be prouder to be a part of this community.

I’m longing for the day when our community will be together on campus. Until then, I will see you in cyberspace. Stay tuned for details.


Andrea E. Chapdelaine, Ph.D.

P.S. Another reminder to use for questions. And please follow social distancing and hand-washing protocols. Please do your part to keep the community safe, no matter where you are. Be well.

Meetings on Campus

For those faculty and staff who are working on campus, please adhere to these guidelines:

  • Follow social distancing protocol and have at least six feet of distance between each person
  • Meetings should include no more than 10 people
  • Cough, sneeze or yawn into a tissue or elbow; throw tissue in trash
  • If you feel sick, stay home.

We would also like to shut down areas of campus so that our facilities and housecleaning staff are focused on only those where people are still working and meeting.

We would like to restrict meetings to:

  • Whitaker 220
  • Alumnae Hall 122 and 126
  • Dreiling Seminar Room

If another meeting space is needed, please let us know at

Additionally, we would like to close off classrooms if they are not being used. If you plan to use classroom space for any of your online delivery, please let Julie Chalk know at By locking the rooms not needed, we can relieve the stress on facilities and prioritize cleaning.

Marketing is making up door hangars to alert facilities that an office or room needs cleaning or has been vacant.

Relaxed Dress Code

We greatly appreciate the faculty and staff who are still on campus and are encouraging a casual dress code while we get through this response period.

Mental Health Services Update

A detailed message will go out later today or tomorrow to students about the availability of mental health services. Due to the increased need for health services facility space, counseling offices have been temporarily closed at the Toll House location. Hood College counselors are responding to telephone calls, though it may take up to 48 hours for a student to get a call back. Students can still call 301-698-8374, option 1. If student is having a mental health emergency, they should go to the nearest emergency room or call 211.

Staying Engaged

For a close-knit community like Hood, we recognize that being apart from one another is challenging, not just in terms of work but also the social interaction we all enjoy. We encourage you to stay in touch with your co-workers, colleagues and campus friends. Text one another. Share photos of your new, temporary workspaces. Supervisors are being encouraged to hold regular staff meetings via one of the many online tools (Zoom, Go to Meeting, etc.) More options from IT will be forthcoming.

Carol Wuenschel held a conference call with supervisors earlier this week and will hold a similar one next week (details TBD). She also shares this important information for supervisors:

President Chapdelaine is looking into holding a virtual town hall for all faculty and staff. Details TBD. We welcome other suggestions on how to stay in touch with one another.

As always thank you for your patience, support and flexibility as we navigate the unknown. Any questions can be directed at

Greetings students:

Staff in CAAR may be working remotely but we’re here to fully support you! Email will be the best and quickest route of communication. If you’re unsure where to turn, email

Testing Center

The Testing Center is closed for in-person, proctored testing until social distancing measures are discontinued and on-campus classes resume. Your accommodations should continue to be provided during alternative, online assessment methods. For general Testing Center questions or concerns, email

Accessibility Services

Kate Gmuer, Director of Accessibility Services at continues to support accommodations for students with disabilities.

Online Tutoring

In-person tutoring and tutoring scheduling using TutorTrac has been suspended. However, every student has access to 10 hours of free, online professional tutoring through Thinking Storm. Tutoring is available in psychology, sciences, nursing, French, Spanish, math/statistics, business, computer science, history, sociology, and writing. Access online tutoring in any Blackboard course, under “Tools.”

For more information on Thinking Storm: online tutoring

Success Coaching

Lisa Copenhaver and Gretchen Nonemaker are available to meet with you by phone or videoconference on time management, study skills, organization and motivation, and to develop a personal academic success plan.

 Advising and Registration

Watch for communication from your advisor about upcoming advising and registration, and keep in close touch about your well-being and any learning challenges you’re experiencing.  

We are here to support you; please reach out to us! 

Jennifer Schum, Ph.D.
Dean of Academic Services

This is to provide an update on academic services during the College’s COVID response; a similar email is being sent to students. Staff in CAAR may be working remotely but continue to fully support student, faculty and staff needs. Email is the best and quickest route of communication.

Testing Center

The Testing Center is closed for in-person, proctored testing until social distancing measures are discontinued and on-campus classes resume. Accessibility services is a resource to assist faculty in determining appropriate accommodations for alternative assessment methods. For general Testing Center questions or concerns, email and cc: Kate Gmuer (

Accessibility Services

Kate Gmuer, director of accessibility services at, continues to support accommodations of students due to disability and can strategize with you about accessibility concerns during online course delivery. Refer to the QuickTips Guide for creating accessible materials in various formats and technologies.

 Online Tutoring

In-person tutoring and tutoring scheduling using TutorTrac has been suspended; however, every undergraduate and graduate student at Hood has access to 10 hours of free, online professional tutoring through Thinking Storm. Tutoring is available in psychology, sciences, nursing, French, Spanish, math/statistics, business, computer science, history, sociology and writing. Students access online tutoring in any Blackboard course, under “Tools.”

For more information on Thinking Storm: online tutoring


Particularly given students’ physical absence from campus, faculty should continue to issue academic alerts through Self-Service to students, using language of concern and encouragement. Multiple alerts will be reviewed and triaged by the Students of Concern Committee.

Success Coaching

Lisa Copenhaver ( and Gretchen Nonemaker ( are available to meet with students by phone or videoconference on time management, study skills, organization and motivation, and to develop a personal academic success plan.

Advising and Registration

Advisors are encouraged to reach out to advisees to check in on their wellbeing and access to learning resources (internet, computer, texts), with a reminder of contact information and procedures for upcoming advising and registration. Two reference sheets that may be useful are Tips and links for advisors and Tips and links for students, emailed yesterday. 

The Advising page also contains placement advising guides and a core requirements/suggested first year courses by major sheet.

Email chains with approvals may be forwarded to in place of paper form signatures as needed (Registration & drop/add form, Declaration of Major, etc).

Reach out to Jen Schum at with any advising questions and concerns.

Academic Judicial Council

Faculty should continue to report violations of the Honor Code to me at, to include name of student/ID number, course number, nature of violation and sanction(s) issued, such as resubmission of assignment, failure on assignment/test or failure of course. As AJC Chair, I monitor history of previous violations and bring students with multiple violations before a hearing.

We are here to support students, faculty and staff; please reach out to us!


Jennifer Schum, PhD
Dean of Academic Services

Dear faculty and staff,

As President Chapdelaine said in her email yesterday, Hood is home. That sentiment does not just apply to students. We want daily life to return to normal as quickly as possible for you, too.

Communication to Campus

In between the messages from the president, we will send out periodic updates specific to faculty, staff or students.  During this time of crisis, all communication needs to be centralized and streamlined as much as possible. We ask that no emails go to the faculty, staff or student listservs without first clearing them through the Office of Marketing and Communications. If you have a message you would like to send to one or more of these groups, please email Laurie Ward at

Accessing Voice Mail from Off Campus

Off campus access:  301-696-3444

 You will be prompted to enter your extension and then press #

  • Enter your password and then press #
  • A series of menu options will then be given to you:
    • press 3 to LISTEN to your messages
    • press 1 to RECORD a message
    • press 8 to change your ANSWERING options
    • press 9 to change your MAILBOX options

Outgoing Voice Mail Message

While you are able to access voice mail from off campus while you work from home, it is recommended that you also change your outgoing message to indicate that you are working remotely and the best way to reach you is through email.

A resource guide for the phone mail system can be found on the IT website.


If you are having trouble working from home or need assistance in the office to complete tasks because of the limited resources on campus, please reach out to your supervisor. This is the time for our community to band together and there are people on campus who are able and willing to pitch in. Please ask. Suggestions for how we might change current activities to lighten the burden are also welcome.

Cancellation of Events

At this point, we have only officially canceled events through March 29. If you have an event, scheduled for after March 29, that you believe will need to be canceled, please consult your vice president. Remember if any of these event cancellations need to be communicated through our list servs, please reach out to We will consolidate such lists in our communications.

We appreciate all that you are doing to keep operations running and ensuring that our students will be able to continue their education beginning next week. Be well and let’s take care of one another.

If you have any questions, concerns, or suggestions please continue to use

Dear students,

As President Chapdelaine said in her email yesterday, Hood is home and we want you to return as soon as possible. 

In the meantime, we will be reaching out with updates as they are warranted. If you have questions, please use

Access to eBooks

VitalSource, the current ebook provider for the Hood College Bookstore, has agreed to provide free access to available digital textbooks through the remainder of the spring 2020 term. 

Here is a link to all the participating publishers:

To access ebooks, visit:

Before you can begin searching for and reading ebooks, you will need to log-in or create a Bookshelf account with your Hood email address. Contact the Bookstore by phone (301-696-3480) or email ( if you have any questions.

Internet Access

The Federal Communications Commission has implemented a Keep Americans Connected initiative. In support of this initiative, as of today many internet service providers including Charter, AT&T, Sprint and T-Mobile are providing either free or low-cost internet access for a limited time, typically 60 days. Some are also offering unlimited data and hot spots to existing customers. Students are encouraged to contact a service provider to inquire about possible options.

Commencement Regalia for Seniors and Graduate Students

You can purchase cap and gowns online at and have them shipped directly to your home. Orders must be placed by April 20. After April 20 students may contact the Bookstore by phone or email and they can make arrangements to set aside whatever you might need. Payment will be processed at the time of pickup.

If you have any additional concerns or questions about graduation, you may contact the Bookstore by phone (301-696-3480) or email (

Work Study

If students are able and want to work remotely, please be in touch with your supervisor. 

Regardless of your ability to work remotely, all campus work-study students will continue to be paid during this period when classes are held online. Your supervisor will report the number of hours that you would have worked each week.  If you have already provided direct deposit instructions, nothing further is needed. 

Students receiving paper checks, though, should verify that their mailing address is correct in the employee portal as checks will be mailed via the U.S. Post Office. If you have any follow-up questions regarding your pay, please contact Teresa Conklin at

Room and Board Policy

Students who were asked to temporarily vacate the residence halls as a result of the coronavirus pandemic will receive a prorated credit for room and board charges based on the number of days the residence halls were closed. An adjustment for financial aid associated with room and board will be made when calculating this credit. 

If there is a balance due on a student’s account, the credit will be applied to the amount due. Any remaining credit will be applied to the student’s next academic term. For graduating seniors, a refund check will be issued at the end of the semester for any remaining credit balance. 

Visiting Campus

Students may return to campus once to retrieve necessary items from their rooms. No student experiencing symptoms related to COVID-19 should come to campus. You must check in and out at the Whitaker switchboard. Please use best practices while on campus:

  • Limit off-campus trips and travel to only those that are absolutely necessary
  • There are to be no visitors to the residence halls, including other students who have not been approved to be on campus
  • Avoid unnecessary contact with other people and always maintain at least 6 feet between you and others you must interact with
  • No group gatherings, especially of groups of 10 or more (prohibited by the current state of emergency)
  • Liberally use hand sanitizers and frequently clean high-touch surfaces
  • Follow best practices with regards to coughs, sneezes, hand washing and social distancing

This trip to campus should last no longer than 30 minutes. We strongly urge that all such visits be completed prior to the start of remote education on Monday, March 23. This will relieve the burden on housekeeping, which must go in and do a deep clean each time a student enters a residence hall.

Unauthorized Visits to Campus

There are a limited number of students staying on campus with permission. Residence life has the roster of those students and will be doing checks of all unoccupied rooms to ensure that there are no students on campus without permission. 

Any student found to be on campus without permission will be in violation of College’s policy during Maryland’s State of Emergency and appropriately sanctioned. This includes students who are on campus to retrieve items from your room without checking in at the switchboard.

This is not only for your safety, but the safety of those students and employees on campus.

We are all in this together and must do our part to keep our community safe. Remember we are here for you, just reach out if help is needed!

Dear Hood Community,

I am reaching out with some brief updates since my last communication. First, though, I must say thank you. All of you have been truly amazing in your support and comfort during this most difficult time. Through our care for each other, we are providing the hope we all need to move ahead, one day at a time.

Class of 2020. To both our seniors and our graduate students who are completing their degree program, it is truly impossible to express how very sorry I am that your final semester has been disrupted in such a profound way. Presentations, concerts, trips and athletic events, among others, and fun times with friends have been postponed or canceled. For many of you and your families, I remember sharing tears together as we moved you into your residence halls, just as Dave and I did that year for our eldest child. You are all in my heart, know it aches for you. I wish I could give you the answers we all desperately want. There is one promise I will make – you will have a commencement. It is possible that the date, format, etc. may have to change but there will be a day that I will proudly, and with great joy, hand each one of you your well-earned diploma. Hold onto that during these difficult days.

Students. We often say, Hood is home, and we very much want you to return as soon as possible. In the meantime, for those who could not leave, we will continue to provide meals and other services you may need. I know you are concerned for family or friends; you may be experiencing additional financial pressure or may not have adequate access to technology. For students who have jobs on campus, you will continue to be paid for the lost hours. We will work with your supervisors to submit your weekly hours.

Whether you are on campus, at home or staying with friends, you may feel isolated. You are not alone. If you need help, ask for it. Reach out to your student leaders, your classmates, to a faculty or staff member, to any of the vice presidents or to me for support. I will continue to hold office hours and can arrange virtual appointments, as well. Whether on campus or afar, please be safe and follow CDC guidelines to keep you and your loved ones well. The more we do so, the quicker we can return to some sense of normalcy.

I know you already know this, but your faculty are extraordinary. They are working very, very hard to make this difficult transition to online education. Please be patient and understanding. The staff is here to help and support you, and academic resources are available to you, as well, including ongoing online availability of tutoring and academic coaching through CAAR and services through our library. Let us know what you need.

Finally, for residential students and students with meal plans, we are developing a refund policy for the weeks you were not on campus. We will share this information as soon as it is available.

Faculty and Staff. You have been amazing. I cannot thank you enough for all you are doing to share and lighten the heavy burden this pandemic is causing. I understand the fear and challenges we are all facing, not only in trying to continue our work, but in our personal lives and those of our families. Please take care of yourselves and let us know if you have any questions regarding the steps we have taken to support you as outlined in Carol Wuenschel’s communication on Friday, March 13.

Emergency Response. The Emergency Response Team continues to meet daily in order to respond in as timely a manner as possible as new developments arise. We are in constant communication with local health officials, as well as other colleges as we strive to find a way to continue operating and fulfill our mission in light of this rapidly evolving situation. As of this writing, there are no cases in Frederick County, although the number in nearby counties continues to rise. We continue to stay in daily contact with local health officials and have enacted many steps to ensure we do our part to stop the spread of the virus: enhanced frequency and depth of cleaning, social distancing and flexible work arrangements.

Finally, you may have a question that we have not anticipated, or a need we are not fully aware of. If that is the case, please email us at Also, please monitor the COVID-19 webpage for latest updates.

These are extraordinary times. I am edified by the spirit of cooperation from all of you. We are in this together, doing our very best to keep our students and community safe while continuing to support their academic progress.

Thank you all very much.


Andrea E. Chapdelaine, Ph.D.

Dear graduate students,

By now, you should have reviewed email communication from President Chapdelaine on Hood’s response to the current COVID19 situation. In the coming week (an extended spring break for students), faculty will be busy preparing content for online delivery. Please monitor your Hood email account daily, as it is now more important than ever to remain in electronic contact with your professors. Mandatory online instruction begins on March 21st for doctoral students and on March 23rd for all other graduate students, but you will be receiving instructions from your professor(s) before those start dates. 

Although some instructors will give you the option of joining their live lecture remotely during your regularly scheduled course time, all material will be posted for asynchronous access. However, you will still be expected to adhere to course deadlines for material access/review and assignment submissions, which may occur weekly and/or every few days. As shared by President Chapdelaine, we will have online instruction for a minimum of one week, but everyone should prepare for the possibility of remote access through the end of the semester.  As decisions are finalized, President Chapdelaine will email you updates.

During this unprecedented time, please be patient and flexible as details unfold.  The college is doing everything we can to ensure that all students feel supported and are able to be successful in their program, despite the current COVID19 crisis. To that end, I would like to point out new and existing services that will support you during this difficult time:

1)      All health and counseling services remain accessible and available to students. Click here for more details and/or to make an appointment.

2)      In lieu of our in-person academic services at CAAR, we will have online tutoring and writing support for graduate students via our partner, ThinkingStorm. You can locate this service by logging into your Blackboard classroom(s), click Tools, then select the Academic Online Tutoring… icon in the upper left of the menu. Please note that you must enter the portal through your Blackboard classroom.

3)      You now have 24/7 technical support through Blackboard.  Simply click the Support? box at the top of your Blackboard window and select the Email, Call or Chat option to speak to a professional 24 hours a day. During normal business hours, you are still welcome to call Hood’s IT Help Desk at (301) 696-3622.

Do not hesitate to reach out if you have questions or concerns.  In addition, your program director is a great source of information and support.  Stay safe and healthy!

Best Regards,

April Boulton, Ph.D.
Graduate School Dean

To Faculty and Staff: 

Hood College remains concerned about your well-being during this highly stressful time as we all confront the daily challenges associated with COVID-19. The landscape continues to change quickly, and everything is being done to provide you with information as quickly as possible. Please check the website for updates and information. The Office of Human Resources will continue monitoring questions from the campus community via At this time, I would like to offer the following update.  


Hood College remains open for business; however, we recognize the personal impact of the situation on each of youFirst, preventing students from returning for the next two weeks was instrumental in protecting employees from the spread of the virus. The Senior Team and members of the Emergency Response Team (ERT) are meeting at least daily to assess the current environment and to develop appropriate response plans in consultation with the Frederick County Health Department and Frederick Health. At this time, there are no confirmed cases of COVID-19 in Frederick County. The team is also monitoring information from the Centers for Disease Control (CDC) to guide all decision-makingBe assured that all our actions are done to positively impact the health and safety of our community.   


Icannot be stressed enough that we all follow the CDC hygiene protocols, which can be found here. Although it is impossible to completely eliminate human interaction both on and off campus, it is important not to shake hands, to continuously and fervently wash your hands and to maintain social distancing. Also, if you are sick, please contact your medical care provider and follow their instructions. 

Although the standard cleaning protocols used by housekeeping meet CDC guidelines for disinfection, during spring break the College completed an even deeper cleaning of all residence halls. This enhanced cleaning process will continue throughout campus for the duration of the eventIf you would like additional cleaning\disinfecting supplies for your office, please contact the Facilities Department. While there is a shortage of some items, every effort will be made to provide you with any additional supplies you need.   


Other important information for employees:  


Reporting to Work  

  • The President has authorized a telework option for all employees who are concerned about working in the officewho have symptoms, or who must care for children unable to attend school due to COVID-19 related closings.  Such an option can only be implemented with the approval of one’s supervisor. More information for supervisors is forthcoming.  

  • This option is available Monday, March 16 through Friday, March 27, and will be reviewed for an extension if needed.  

On and Off-Campus Events and Meetings  

  • All Hood College sponsored events and any events on our campus by external organizations are temporarily suspended. 

  • In-person meetings should be minimized. Consider telephone and conferencing options whenever possible.  

  • If an in-person meeting is needed, please exercise proper social distancing guidelines (3 feet between each person) and numbers should be small, ideally no more than 20 individuals. Everyone should sanitize their hands and any surfaces with human contact (tables, door knobs, technology) before the meeting and at its conclusion.  

  • Attendance at off-campus events and meetings should be carefully considered in light of the venue’s ability to provide appropriate social distancing, to meet hygiene guidelines and business necessity. Please consider using similar protocols for personal activities as well.  


  • Business Travel: 

    • All international travel is suspended until further notice.  

    • Anyone returning from international business travel that began before the international travel restriction must self-quarantine for 14 days following arrival home. During this period, the employee should work from home and will be paid. Notify your supervisor of your need to self-quarantine and work with them to create a telework work plan. Alternatively, employees can take vacation time during this period if desired.  

    • All non-essential domestic travel is suspended until further notice. If there is a business imperative to complete a pre-authorized trip, work with your division VP to ensure that appropriate precautions are taken.  

  • Personal Travel: 

    • Anyone returning from international personal travel must self-quarantine for 14 days following arrival home 

    • Notify your supervisor of your need to self-quarantine.  

    • Use accrued sick leave during the self-quarantine period.  

    • In the event that the accrued sick leave available does not cover the time needed, a request should be made to your supervisor to use the Hood College Community Cares Sick Bank. Once the VP approves the request, the information is to be forwarded to Meg Timmons, 

    • It may also be possible to arrange telework for the quarantine period with your supervisor, but is dependent on the ability of such an arrangement to enable the employee to fulfill their job responsibilities. 

Mandatory Isolation Due to Illness 
  • Immediately contact your medical care provider. 

  • Inform your supervisor of the illness.  

  • Use accrued sick leave for the duration of the illness. 

  • In the event that the accrued sick leave available does not cover the time needed, a request should be made to your supervisor to use the Hood College Community Cares Sick Bank. Once the VP approves the request, the information is to be forwarded to Meg Timmons, 

Hood College Health Plan – COVID-19 Testing 

  • UnitedHealthcare has a team of experts closely monitoring COVID-19 and, as with any public health issue, they are working with and following all guidance and protocols issued by the U.S. Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), Food and Drug Administration (FDA), state and local public health departments in supporting our members’ needs.  

  • During this challenging time, UnitedHealthcare will process covered COVID-19 testing claims without applying the member’s cost sharing. COVID-19 testing claims will be processed with no member cost share, effective April 1, 2020. 

Supervisor Meeting 

  • The Human Resources Office will be hosting a briefing for supervisors at 10:00 a.m. on Monday, March 16, 2020. To participate, please call 1-800-501-8979 and use the passcode 2048810The meeting agenda is: 

  • Preparing employees to work at home if needed 

  • Legal issues associated with telecommuting 

  • Student Worker questions 

  • Supervisor questions 

Your safety is paramount! Please exercise caution and follow the CDC hygiene protocols. So that we can respond to your needs, send any additional questions to 

A personal message from the president: 

As we work through these difficult times, I want to extend my heartfelt gratitude for your commitment to the care of our students and each other, and your words of support. I have heard from many of you about the personal burden this situation is creating – loss of childcare, financial implications, cancelled vacations, weddings, children’s activities and other moments of celebration. Also, we are not solitary beings. Humans need social interaction for health and wellness. My heart is heavy knowing you are experiencing fear, anxiety, loss and isolation. Let us all be kind and support one another, which is what I know the Hood community will indeed do.  

Thank you 

Dear Hood Community, 

In light of the extended spring break for students due to the novel coronavirus, we’d like to share adjusted deadline dates as they pertain to Spring 2020 as well as registration and advising for the upcoming terms. Please be sure to keep an eye out on your Hood College email inbox to receive other important updates.

 1.       Summer and Fall 2020 Registration will open for current students on Monday, April 20th (undergraduates’ registration is based on class-standing); New and non-degree student registration begins on April 27

  • Additional details will be shared in a follow up email from the Registrar’s Office
  •  The summer and fall schedules (subject to change) will be available to view via Self-Service on 3/16

 2.       Academic Advising will be available beginning Monday, March 23 and will extend through Friday, April 17

  • Additional details regarding advising will be shared in a follow up email from Dr. Schum
  • Faculty support for online advising will be provided

 3.       Spring 2020 course withdrawal deadline will be extended by one week for students

  • Undergraduate Course Withdrawal Deadline: 4/10
  • Graduate Course Withdrawal Deadline: 4/17

 4.       Midterm grades will be submitted to the Registrar’s Office by instructors on Monday, March 30

 5.       Graduate student deadline for electronic upload of thesis and final research projects for May graduation will be extended to April 24


Please remember that we are here to support you. If you have any questions or concerns, please do not hesitate to contact us!

Ashley Anderson

March 11, 2020

Dear Hood Community,

As the novel coronavirus, COVID-19, has spread around the world, it has challenged all of us in different ways.

The uncertainty of it all can be frightening, but we are a strong community and we are here to support one another. To that end, the Campus Emergency Response Team has been gathering information, consulting with local health officials (including our partners at Frederick Health and the Frederick County Health Department) and conferring with other colleges and public officials, not only in the state, but around the country with the foremost goal of serving, protecting and supporting our students and other members of the campus community.

While there are no confirmed cases of COVID-19 in Frederick County, the College is committed to doing our part to minimize the spread of the virus, especially as students and faculty are due back on campus after traveling out of the area on spring break.

After careful consideration, we have made the following difficult, but we believe necessary, decisions for the well-being of our community:

  • We are extending spring break by one week (March 15-21).
  • There will be no classes during the week of March 15-21, while faculty prepare to provide online instruction.
  • Beginning Monday, March 23, all undergraduate and graduate classes will move online. More information will be forthcoming regarding resources that are being put in place to support faculty in making this transition.
  • A decision about maintaining online classes for the week of March 30 will be made and communicated no later than close of business on Friday, March 20.
  • Students should not return to campus until further notice.
  • Students currently on campus or returning to campus from College-sanctioned trips must be prepared to depart campus within 24 to 48 hours upon arrival.
  • For any students who require on-campus housing during this time, we will consider those cases on an individual basis. In order to be considered, students must complete the Petition to Remain on Campus by Thursday, March 12 at noon. Limited dining services will be available; details will follow.
  • All non-essential college-related travel and on-campus events, including athletic practices and competitions, through Sunday, March 29 are canceled and will be rescheduled, if possible.
  • Campus offices will remain open to support students during this trying time. Reducing in-person meetings and making use of social distancing is encouraged.

While I realize this decision will immediately raise a large number of questions and concerns, I ask for your patience as we navigate this complex situation. We will communicate additional information in the days ahead for students, faculty and staff. To help inform and educate members our community, an FAQ page is under development and can be found at; email queries may be sent to

The goal of these changes is preventative, achieved by minimizing gathering in large groups and spending prolonged time in close proximity with each other in spaces such as classrooms, dining halls and residential buildings. We encourage all members of the Hood community to continue practicing prevention behaviors outlined on the COVID-19 page.

Warm regards,
Andrea E. Chapdelaine, Ph.D.

March 3, 2020

As a reminder, employees who participate in Hood’s medical plans (POS, EPO or H.S.A.), may want to consider the use of Teladoc services if you are unable to schedule an appointment with your regular healthcare provider. 

For more information about Teladoc, specifically their information regarding their response to COVID-19, please visit

General information about Teledoc, including covered services and costs, can be found on the Hood website under Human Resources/Benefits/Medical and Prescription Plans:

It is important to note that Teladoc does not replace your primary care provider. Teladoc should be used when you need immediate care for non-emergency medical issues. It is an affordable, convenient alternative to urgent care and Emergency Room visits.

Kindest regards,

Carol M. Wuenschel, M.S., SPHR
Executive Director for Human Resources
Title IX Coordinator and Section 504 Officer

February 28, 2020

As public health officials respond to the 2019 Novel Coronavirus, or COVID-19—a respiratory virus which continues to expand—we are writing to provide you an update on the preparations Hood has in place. Hood College administration and wellness staff have been diligent in efforts to remain fully aware of new information as it becomes available. To date, there have been no confirmed cases of Coronavirus in Maryland or in Frederick County and Hood continues to operate and educate as normal. The purpose of this email is not to create concern but to inform and build awareness.

On issues of community health, we take our guidance from the experts at the Frederick County Health Department, Maryland Department of Health, and Centers for Disease Control and Prevention. In the event of illness, Frederick County Emergency Medical System and Frederick Health Hospital are prepared for patients exhibiting symptoms of COVID-19. We will continue to follow guidance by county and state health officials and share information with you through email. The information is also available online at Additionally, President Chapdelaine has convened Hood’s Emergency Response Team to ensure we are adequately prepared should any action become necessary.

As of now, the best solution for combating this virus is a good defense:

  • Washing your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoiding touching your eyes, nose, and mouth with unwashed hands.
  • Avoiding close contact with people who are sick.
  • Staying home when you are sick.
  • Covering your cough or sneeze with a tissue, then throw the tissue in the trash.

As always, students may seek treatment for any illness at Hood College Health Services located at 501 West 7th Street, Frederick MD 20701 (map to Hood College Health and Counseling Services)—if you have a fever or cough call 301-698-8374 (option 1) to inform the staff and you will enter by a side door and be placed in an isolated area.

As spring break approaches, many students, faculty and staff will be looking forward to travel. Wherever your travels take you this spring break, stay healthy and safe with these tips from CDC Travelers’ Health. The CDC also maintains a travel information website for coronavirus. Anyone planning international travel should check the status of COVID-19 alerts and precautions at all destinations, including layovers, and continue to do so until their return to the U.S. And as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases:

Thank you for doing your part to promote the health of our Hood College community. For more information, please contact