COVID-19 FAQs

Hood College has extended spring break another week and will move to online only classes beginning March 23. Students should not return to campus until further notice. The goal of these changes is preventative, achieved by minimizing gathering in large groups and spending prolonged time in close proximity with each other in spaces such as classrooms, dining halls and residential buildings.

We continue to follow guidance and recommendations from the Centers for Disease Control (CDC), World Health organization (WHO), and the Maryland Department of Health. We are in close contact with officials from the county and city health departments as well as Frederick Health Hospital. 

Hood Counseling Center

•   Your counselors will be continuing to host counseling sessions via telephonics or tele-therapy.

•   Call-in hours from noon-2 p.m. on Monday, Tuesday, and Wednesday 301-698-8374.  Please note: no counseling services will be available on Friday as previously indicated.

•   For students currently receiving psychiatric medication via Dr. Saied, your medication refills will be prescribed as needed. If you are experiencing problems with with your medication, contact Dr. Saied’s office to determine if an in-house appointment is required.     

The outbreak of coronavirus disease (COVID-19) and the uncertainty that it brings, is stressful for many, and triggers anxiety in people who have never experienced anxiety before.  

Therefore, your Hood Counseling Center wanted to provide you with a few tips and resources to help reduce anxieties related to mental health needs, substance abuse issues, and domestic violence situations.

Things you can do to support yourself:

  • Keep a routine.
  • Let go of screen time worries - Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.
  • Make time to unwind. Try to do some other activities you enjoy, e.g., ​taking a walk, riding a bike, or practicing sports independently.  Do not forget to take advantage of free, online classes like yoga and work-outs from/on YouTube, apps, and your local cable channel. Lastly, engage in games, puzzles, and/or completing projects with those you live with.
  • Find gratitude in each day even as small as being thankful for your health or ability to continue your studies.
  • Keep in touch with friends via group FaceTime (you can actually have up to 32 people; wow), Snapchat, Instagram. Talk with people you trust about your concerns and how you are feeling. 

Everyone responds to crisis differently, maybe you are the type of person that needs to help or support others.

Things you can do to support your community:

•    Social Distance

•    Donate Blood

•    Assist seniors or people who are immune compromised in need of help.

Resources:

Suicidal

•      Call 911 or go to your nearest hospital

•      Call 988 - Nationwide Suicide Hotline

Mental Health / Substance Abuse Resources

  • Call 211 - Nationwide Mental Health Hotline
  • Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress Helpline: 1-800-985-5990 or text TalkWithUs to 66746. (TTY 1-800-846-8517

Domestic Violence

  • Call 800-779-7233
  • Unable to talk safely text LOVEIS to 22522 or log onto thehotline.org

*Please Note- People with preexisting mental health conditions should continue with their treatment and be aware of new or worsening symptoms.

Students are asked to stay at their permanent residence until further notice.

Yes. As shared earlier by President Chapdelaine, students with campus employment will continue to be paid during this period when classes are held online. Students are to be paid up to their award or the budget is exhausted. Your supervisor will report the number of hours that you would have worked each week.  If you have already provided direct deposit instructions, nothing further is needed. Students receiving paper checks, though, should verify that their mailing address is correct in the employee portal as checks will be mailed via the U.S. Post Office.  If you have any follow-up questions regarding payroll, please contact Teresa Conklin at conklin@hood.edu.

Academic resources include ongoing online availability of tutoring and academic coaching through CAAR and services through our library.

Students may return to campus once to retrieve necessary items from their rooms. No student experiencing symptoms related to COVID-19 should come to campus. You must check in and out at the Whitaker switchboard. Please use best practices while on campus:

  • Limit off-campus trips and travel to only those that are absolutely necessary
  • There are to be no visitors to the residence halls, including other students who have not been approved to be on campus
  • Avoid unnecessary contact with other people and always maintain at least 6 feet between you and others you must interact with
  • No group gatherings, especially of groups of 10 or more (prohibited by the current state of emergency)
  • Liberally use hand sanitizers and frequently clean high-touch surfaces
  • Follow best practices with regards to coughs, sneezes, hand washing and social distancing

This trip to campus should last no longer than 30 minutes. We strongly urge that all such visits be completed prior to the start of remote education on Monday, March 23. This will relieve the burden on housekeeping, which must go in and do a deep clean each time a student enters a residence hall.

VitalSource, the current ebook provider for the Hood College Bookstore, has agreed to provide free access to available digital textbooks through the remainder of the spring 2020 term.

Here is a link to all the participating publishers:

To access ebooks, visit: https://bookshelf.vitalsource.com

Before you can begin searching for and reading ebooks, you will need to log-in or create a Bookshelf account with your Hood email address. Contact the Bookstore by phone (301-696-3480) or email (bookstore@hood.edu) if you have any questions.

For any students who require on-campus housing during this time, we will consider those cases on an individual basis. In order to be considered, students must complete the Petition to Remain on Campus by Thursday, March 12 at noon. Limited dining services will be available.

Yes.

Students who were asked to temporarily vacate the residence halls as a result of the coronavirus pandemic will receive a prorated credit for room and board charges based on the number of days the residence halls were closed. An adjustment for financial aid associated with room and board will be made when calculating this credit. 

If there is a balance due on a student’s account, the credit will be applied to the amount due. Any remaining credit will be applied to the student’s next academic term. For graduating seniors, a refund check will be issued at the end of the semester for any remaining credit balance. 

Contact your professors and they will make arrangements to get you the course work. Our priority is your education and well-being. 

Off campus access:  301-696-3444

  • You will be prompted to enter your extension and then press #
  • Enter your password and then press #
  • A series of menu options will then be given to you:
    • press 3 to LISTEN to your messages
    • press 1 to RECORD a message
    • press 8 to change your ANSWERING options
    • press 9 to change your MAILBOX options

As recommended by Apple and Samsung:

  • Unplug all cables and turn off your iPhone.
  • Remove any case or covering on the device.
  • Wipe the screen and surfaces with a soft, slightly damp, lint-free microfiber cloth.
  • If your device is still visibly dirty or germs are of concern, use a soft, lint-free cloth with warm soapy water.

DONT:

  • Wipe down your phone’s screen with rubbing alcohol or a disinfectant wipe. This can damage your device’s screen and remove the coating that protects your device from oils and grease.
  • Let any water or moisture into openings, like the charging port, speakers, mute switch or elsewhere.

If your device has any case or covering, it’s important to clean that too. Refer to the case’s packaging or informational materials for proper cleaning. Normal household cleaners may be safe to use on only the case. Make sure the case is dry before putting it back on your device. If your phone’s case is dirtier than you care to admit, you might consider just getting a new one.

You can use Frederick Health Hospital’s virtual visit feature free of charge. The hospital’s virtual visit allows people to consult with a Frederick Health Medical Group provider who can help diagnose concerns such as influenza, colds, pinkeye and sinus infections. This also allows people to discuss the new coronavirus disease if they have concerns that they have the disease or its symptoms.

Commonly reported symptoms of COVID-19 infection include:

  • Fever
  • Cough
  • Shortness of breath
  • Pneumonia​​

While the exact incubation period for this coronavirus has not been determined, it is believed that most infected people will develop symptoms two to 14 days after exposure.

COVID-19 is thought to be able to spread like the cold or flu through:

  • coughing and sneezing, which creates respiratory droplets
  • close personal contact, such as touching or shaking hands
  • touching an object or surface with the virus on it

The Centers for Disease Control and Prevention (CDC) is updating travel advisories as warranted. CDC has advised against nonessential travel to some geographic areas of concern. Those with underlying health conditions are advised to avoid nonessential travel to certain areas as well.

Visit the CDC travel advisory site to check on current travel warnings if you are planning a trip abroad.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces using standard cleaning practices.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick, except when seeking medical care.

Up-to-date information about testing and case counts in Maryland are available at health.maryland.gov/coronavirus. The page is updated daily.