Purpose & Staff
With compassion, we meet students where they are and encourage them to do their best.
The Office of Residence Life brings students and housing together in a safe and comfortable living environment. Our staff provide services and learning experiences beyond the classroom to promote educational, social, and personal growth, as well as manage the judicial affairs for residential and commuter students.
Our Core Values
•Direct Communication: We encourage everyone to respectfully dial-direct.
•Emotional Intelligence: Increasing self-efficacy through learning opportunities based on empathy, self-awareness, motivation, social skills, and self-regulation.
•Resource Referral: We’re generalists who refer students to appropriate experts to fulfill their purpose.
•Personal Relationships: We get to know each other, and we care.
•Diversity and Inclusion: Celebrating the wide-range of differences in the human experience, such as race, ethnicity, gender, sexual orientation, abilities, religion, and thought. We emphasize civil discourse in a community where all must be able to feel they belong.
•Leadership: Robust opportunities to strengthen skills, get involved, and be in service to others.
In addition to the professional staff listed below, 22 current undergraduate students serve as resident assistants to carry carry out the office's purpose.
Office: Whitaker Campus Center, Student Life Suite, Room 223
Matt Troutman has worked in institutions of higher education in student activities, student union, residence life, housing operations, and judicial affairs over the last 19 years. He is passionate about the growth and development of students, as well as out-of-the-class learning important for responsible global citizens. Matt earned a bachelor of arts degree in social and behavioral sciences and a master of science in higher education and student affairs. Matt is enrolled in the Hood College doctoral program in organizational leadership, which takes up most of his time when not working. When he gets a moment to have fun, he enjoys spending time with friends, watching television, and cooking plant-based (vegan) food.
As director of residence life and student conduct, Matt oversees judicial affairs, the residential life program, and housing operations. His close-knit team of area coordinators and resident assistants help carry out the mission of the office. Matt works closely with the vice president of student life and dean of students, as well as colleagues in student engagement, orientation, diversity and inclusion, and many others, to meet student needs and support a welcoming college community.
- M.S.Ed., Indiana University Purdue University Indianapolis
- B.A., Indiana University Kokomo
Office: Whitaker Campus Center, Student Life Suite, Room 227
Areas responsible for: Smith Hall and Coblentz Hall
Schedule a meeting at: https://calendly.com/davidshanks
From Rowan University, David Shanks earned his bachelor’s degree in Law and Justice and master’s degree in Higher Education Administration. David previously worked with a student mentoring program, assisting at-risk students to overcome barriers to attaining their education. David is avid about supporting students’ journeys towards becoming great campus leaders and future professionals. He is also a huge fan of music and has done research on the impact of hip-hop culture on student identity.
- M.A., Rowan University
- B.A., Rowan University
Office: Whitaker Campus Center, Student Life Suite, Room 228
Areas responsible for: Memorial Hall, Meyran Hall, Shriner Hall, and Duplexes
Schedule a meeting at: https://calendly.com/taylor-
LaShawn Taylor was heavily involved as a student leader during his undergraduate years at Shepherd University. After completing his bachelor’s degree in English with a creative writing concentration and a minor in communications and new media, LaShawn entered the College Student Development and Administration master’s program at Shepherd University. He served there as a hall director, mentoring and being a resource for residents and student leaders. During LaShawn’s time at Hood, he works to help students reach their full potential so that they can be successful in reaching their goals. Some of LaShawn’s hobbies include playing with his dog Tinker, writing, painting, and pretending to sing. He is also a huge fan of the Washington Redskins and enjoys acting.
- M.A., Shepherd University
- B.S., Shepherd University