Academic Support

If you have a question that is not answered below, please email


Unfortunately, given the current projections of the pandemic trajectory, as well as following guidelines from Governor Hogan’s Roadmap to Recovery and the lead of the county executive and mayor, we believe it is in the best interest of our community’s safety to continue with the online format for Summer I (May18-June 28) and Summer II classes (July 6-August 16). 

With this decision comes the cancellation or rescheduling of all summer on-campus events through Friday, Aug. 15. Students will remain at their primary residence through the duration of the summer as residence halls are cleaned and prepared for fall.

Students with outstanding library books may return them when we're together again on campus without fines or penalty. If you are not returning to Hood in the fall or need to return library materials now for any other reason, you may either drop items off at the information desk in Whitaker or you may ship them back to us at no cost. To ship library materials back to us, contact for a prepaid shipping label and additional instructions. Graduates, ILL borrowers and iPad borrowers have been notified separately with special instructions.

Summer and fall 2020 registration will open for current students on Monday, April 20 (undergraduates’ registration is based on class-standing); new and non-degree student registration begins on April 27. For more information, contact the registrar at

UPDATED:  In lieu of our in-person academic services at the Student Success Center, we will have online tutoring and writing support for undergrad and graduate students via our partner, ThinkingStorm. You can locate this service by logging into your Blackboard classroom(s), click Tools, then select the Academic Online Tutoring… icon in the upper left of the menu. Please note that you must enter the portal through your Blackboard classroom.

You now have 24/7 technical support through Blackboard. Simply click the Support? box at the top of your Blackboard window and select the Email, Call or Chat option to speak to a professional 24 hours a day. During normal business hours, you are still welcome to call Hood’s IT Help Desk at (301) 696-3622.

The Testing Center is closed for in-person, proctored testing until social distancing measures are discontinued and on-campus classes resume. Your accommodations should continue to be provided during alternative, online assessment methods. For general Testing Center questions or concerns, email

Kate Gmuer, Director of Accessibility Services at continues to support accommodations for students with disabilities.

Staff in the Student Success Center may be working remotely but we’re here to fully support you! Email will be the best and quickest route of communication. If you’re unsure where to turn, email

The Federal Communications Commission has implemented a Keep Americans Connected initiative. In support of this initiative, as of today many internet service providers including Charter, AT&T, Sprint and T-Mobile are providing either free or low-cost internet access for a limited time, typically 60 days. Some are also offering unlimited data and hot spots to existing customers. Students are encouraged to contact a service provider to inquire about possible options.

Contact your professors and they will make arrangements to get you the course work. Our priority is your education and well-being. 

VitalSource, the current ebook provider for the Hood College Bookstore, has agreed to provide free access to available digital textbooks through the remainder of the spring 2020 term.

Here is a link to all the participating publishers:

To access ebooks, visit:

Before you can begin searching for and reading ebooks, you will need to log-in or create a Bookshelf account with your Hood email address. Contact the Bookstore by phone (301-696-3480) or email ( if you have any questions.

In-person tutoring and tutoring scheduling using TutorTrac has been suspended. However, every student has access to 10 hours of free, online professional tutoring through Thinking Storm. Tutoring is available in psychology, sciences, nursing, French, Spanish, math/statistics, business, computer science, history, sociology, and writing. Access online tutoring in any Blackboard course, under “Tools.”

For more information on Thinking Storm: online tutoring

Yes! Lisa Copenhaver ( and Gretchen Nonemaker ( are available to meet with you by phone or videoconference on time management, study skills, organization and motivation, and to develop a personal academic success plan.

For all spring 2020 classes, undergraduate and graduate students will have the option to select a Satisfactory/Unsatisfactory (S/U) grade scale in lieu of Hood College’s usual grading scale. For full details, refer to the appropriate page: