AI Resources for Staff

• Marketing Department: Designers occasionally use AI to generate ideas but they do not use AI-generated designs for final publications. Sometimes AI is used to start complicated emails or contracts, but there is always human editing and rephrasing, rather than using AI generated text as is. As a department no AI-generated text or images are used in any publication or website.
• Athletics: Coaches use AI for integrating student athletes class schedules to find availability for practices and help with scheduling games for summer leagues. AI also helps prescribe workouts including an arm recovery and strength progression program for baseball players. The AI recommendations are not medical advice and therefore are evaluated before implementation. Coaches also use AI tools like HUDL to analyze films to understand where to improve during competition.
• Admissions: The staff use AI-enabled communication tools, like Enroll ml to support inquiry response, lead nurturing, applicant engagement and yield for graduate and undergraduate students. Enroll ml is also used to communicate with undergraduate and graduate students.

Staff Use Cases for Responsible AI Use

AI tools can help staff draft, summarize, organize, analyze, and improve everyday work. AI-generated content should be treated as a starting point. Staff remain responsible for reviewing, editing, verifying, and deciding whether AI-assisted work is appropriate to use or share.

Responsible Use Disclosure

Do not enter protected student information, personnel records, health information, legal matters, financial account information, confidential institutional data, or other sensitive information into an AI tool unless the tool has been approved for that type of data. Review AI outputs for accuracy, bias, privacy, tone, and institutional policy before sharing.

Use Case 1: Meeting Summaries and Follow-Up

AI meeting tools, such as Zoom AI meeting summary features, can help generate draft summaries, transcripts, and follow-up notes. These materials can reduce manual note-taking and help staff capture decisions, deadlines, and action items.

Good For

• Department meetings
• Committee meetings
• Project check-ins
• Meetings with many decisions or action items

Human Role

• Decide whether AI-generated notes are appropriate for the meeting
• Review and edit the summary before sharing
• Check names, dates, decisions, and action items
• Protect confidential or sensitive information

Use Case 2: Office Communications and Service Responses

AI can help staff draft clearer and more consistent messages for students, faculty, alumni, prospective students, or internal teams. Staff should review all messages for accuracy, tone, policy, and audience before sending or publishing.

Example Prompt

Human Role

• Check facts, dates, names, links, and policy language
• Edit for institutional tone and audience
• Confirm whether review or approval is needed before sharing

Use Case 3: Feedback and Service Trend Synthesis

AI can help staff identify themes in open-ended comments, event feedback, recurring questions, or service trends. This can support planning and process improvement, but comments should be de-identified when appropriate and reviewed by humans before decisions are made.

Example Prompt

More Ways Staff Can Use AI

• Draft procedures, templates, FAQs, and guidance documents: Use AI to create a starting outline, compare examples, and identify questions for reviewers.
• Create shared office workflows: Develop reusable prompts, review checklists, and expectations for recurring tasks.
• Prepare meeting agendas or talking points: Organize background notes into a focused agenda or briefing document.
• Brainstorm process improvements: Identify bottlenecks, duplicated steps, or possible improvements in a workflow.

The following free resources can help faculty, staff, and students build practical AI skills. No LinkedIn Learning account is required. Some Microsoft resources may require signing in with your institutional Microsoft account, and available features may vary based on licensing.

***Disclaimer: Some resources reference third-party AI tools that are not licensed or officially supported by the institution. These materials are provided sole for educational and informational purposes to demonstrate potential uses cases and should not be interpreted as an endorsement or recommendation of any specific product or service.***

Start Here: AI and Copilot Basics

Staff Specific

These resources are provided for learning and exploration. Do not enter protected student information, confidential institutional data, personnel records, or sensitive personal information into any AI tool unless it has been approved by the institution for that type of data.

• Keynote Presentation: AI With Purpose
• Prompt Library
• Workshop 1: Assessment Redesign and Academic Integrity
  • Slides
  • Handout
• Workshop 2: Daily Workflow with Co-Pilot
  • Slides
  • Handout
• Workshop 3: Chatbots for Student Success
  • Slides
  • Handout