Student Success Team

Student Success Team

In addition to the professional staff listed below. Trained graduate assistants, student workers and tutors help to carry out the office's mission and core values.


jschum.jpegEmail: schum@hood.edu

Phone: 301-696-3550

Office: Beneficial - Hodson Library & Learning Commons 1028

Pronouns: she/her/hers

Click here to schedule virtual appointment! 

Clifton Strengths: Achiever – Deliberative – Learner – Input - Individualization

Jen joined Hood College in 2019 as Dean of Student Success at Hood College and oversees the Student Success Center (previously known as CAAR) academic services and staff which include tutoring, writing and math centers, accessibility services and the testing center, success coaching, and leadership of faculty advising. She chairs the Retention Committee and Academic Judicial Council in addition to serving on numerous other campus-wide committees and efforts. Prior to this, she served as Associate Dean, University College at North Carolina Central University, leading academic advising and the testing center with a staff of 25. Jen also worked as Associate Director of Academic and Career Planning at Meredith College, and began her career in student services as an Academic Advisor at Bellarmine University. Prior to working in higher education, she provided rehabilitation counseling for persons with brain injuries in inpatient, outpatient, and community programs for seven years. 

Jen earned her masters and doctorate in Counseling & Personnel Services—College Student Personnel from the University of Louisville, her masters in Clinical Psychology from Spalding University, and her bachelors of science in Psychology from James Madison University. She is active in national and regional conferences and professional associations, served on ACPA’s Directorate for the Commission for Academic Support in Higher Education, currently serves on NACADA’s Small Colleges and Universities Steering Committee, and has taught courses in Freshman Seminar, Career Exploration, and Introductory Psychology.

Jen is from Fairfax, VA and has been married to Jeff for 24 years. They live in Urbana, MD with Allie, a first-grader, and their two cats, Betty and Wilma. In her spare time, Jen enjoys playing with Allie, finding new places to eat out, music, and spending time with family in Virginia. Throughout her career, Jen has most enjoyed helping people achieve their educational and personal goals.

Lisa%20C%20photo.jpgEmail: copenhaver@hood.edu

Phone: 301-696-3860

Office: Beneficial - Hodson Library & Learning Commons 1029

Pronouns: she/her/hers

Click here to schedule virtual appointment! 

Clifton Strengths: Positivity - Responsibility - Empathy - Belief - Developer 

Lisa brings over 25 years of work experience in the field of higher education working in various student support and administrative roles. 

Lisa began her career in admissions at Hagerstown Business College in Hagerstown, MD, where she spent over 10 years as the Registrar overseeing the advisement, course scheduling,  and registration for the student body.  After the acquisition by Kaplan College, Lisa worked as the Associate Academic Dean facilitating faculty engagement workshops and teaching an orientation to college class to incoming student as well as Public Speaking and Presentation Skills for the Professional.  She then was named the Dean of Student Affairs after college changed to Kaplan University, where her duties included student retention, overseeing the Registrar’s office, student activities and engagement,  and serving as a member of the Senior Team. 

Born and raised in Altoona, PA, she met her husband of 32 years at Shippensburg University where she earned her undergraduate degree in Public Relations and Speech Communications.  She recently completed here Educational Doctorate Degree in Educational Leadership and Management from Capella University after completing her Masters Degrees in Online College Teaching and Higher Education College Administration and Leadership.  She resides in Greencastle, PA, and is a proud parent of two grown children and three shih-tzus and enjoys the beach, cooking, baking, trying new restaurants, and spending time with her family and friends. 

As the Director of Student Success since 2017, Lisa serves as the chair of the Students of Concern Committee, a member of the Retention Committee, Title IX committee,  Learning Commons Committee, and teaches the Academic Success Seminar and the spring First Year Seminars.  She oversees tutoring at the college and works diligently to create support systems for our students.

Kate%20Gmuer.jpgEmail: gmuer@hood.edu 

Phone: 301-696-3421

Office: Remote

Pronouns: she/her/hers

Click here to schedule virtual appointment! 

Kate Gmuer joined Hood College in 2017. Before Hood, she worked at WJLA-TV, in Washington, D.C. starting as an intern and working up to an associate producer working in the newsroom covering 2000 Bush v. Gore, 9/11, D.C Sniper and anthrax attacks. She also directly worked on I-Team reports, and a local weekly political program Capital Sunday. Interested in education stories, and having tackled school as a student with learning disabilities and ADHD, she later transitioned into the education field and became a multi-state certified special education teacher. For over a decade, Kate has worked in K-12 private, public, and virtual school environments, before joining Hood College's Student Success Center team.  She has conducted workshops on students with disabilities, learning disabilities/ADHD, assistive technology, transition to college with disabilities, and applying Universal Design for Learning (UDL) in the classroom. Beginning in 2018, Kate began meeting with her counterparts at small, liberal arts Maryland colleges to create a consortium of disability/accessibility directors. 

Born in Washington, D.C. and raised in Washington, D.C and Montgomery County, MD, she met her husband of 10 years while working together at The Lab School of Washington in Washington, D.C. Kate holds a B.A. Journalism from Columbia College, an M.Ed. Education Policy and Leadership, M.A. Special Education: Learning Disabilities, both from American University (Washington, D.C). Currently, she is working towards her doctorate in education focusing on education policy and leadership for learning disabilities, ADHD, and reading instruction also from American University in Washington, D.C. She has received trainings/certifications in evidence-based reading, writing, grammar and math multi-sensory instruction from programs accredited by the International Multi-sensory Structured Language Education Council (IMSLEC) and endorsed by the International Dyslexia Association (IDA).  Her proudest accomplishment is being the mom and advocate for her two sons, both of whom have the blessing of a creative ADHD and dyslexic brain. She and her husband, Matt, live in Frederick and love to watch their boys follow in on the baseball field and ice hockey rink.

As the Director of Accessibility Services, Kate is the Title IX Resource for students with disabilities, serves on the Title IX committee, the Students of Concern Committee, and the Risk Assessment Committee. She oversees all accommodations for undergraduate and graduate students with disabilities.

donnaharrison.jpgEmail: harrisond@hood.edu

Phone: 301-696-3422

Office: Remote

Pronouns: she/her/hers

Clifton Strengths: Developer - Intellection - Empathy - Harmony - Communication

Donna Harrison has been the Writing Skills Coordinator at Hood College since 2011. She coordinates tutoring in the Writing Center, tutors, and teaches English 100. Prior to working at Hood, Donna taught composition at the University of Minnesota and Frederick Community College.  She received a B.A. in English at Bowling Green University and an M.A. in English at John Carroll University.

Donna has two daughters, two sons-in-law, and a two-year old grandson. She lives with two cats.  In her spare time, she enjoys watching British mysteries on television and reading.

Email: nonemaker@hood.edu

Phone: 301-696-3195

Office: Remote

Pronouns: she/her/hers

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Clifton Strengths: Empathy - Developer - Relator - Positivity - Input

My name is Gretchen Nonemaker but my students call me Gretchen (not Professor Nonemaker, as that is my dad). I moved from California to Greece as a kid and came back to the states for college in the 90’s. I have lived in Frederick County since Fall of 99. I began my career at Hood in August 2001 as an International Admissions Counselor. 9/11 happened and everything changed. I worked in Admissions until I had my son in 2004 and then my daughter in 2007. I came back to Hood College in the Director position for Student Engagement and Orientation in 2013. I just joined the Student Success team Fall of '19, so I am VERY excited to be on this side of the student experience. All of my schooling is in Psychology and College Counseling.  I value my 1:1 time with my students and colleagues very much. Students often spent hours hanging out (pre COVID) and chatting in my office with snacks and my service dog Iris. (she’s a one eyed 13 year old , 5 lb. rescue Chihuahua. We have two other rescue dogs as well). My teaching style is a very collaborative one.  I believe we all have something to learn from one another and how we interact as humans in the world.

DSC_8243.jpgEmail: rtaylor@hood.edu

Phone: 301-696-3569

Pronouns: she/her/hers

Click here to schedule virtual appointment!

DSC_8239%20scott.jpgEmail: trexler@hood.edu

Phone: 301-696-3419

Office: Beneficial - Hodson Library & Learning Commons 1031

Pronouns: he/him/his

Clifton Strengths: Strategic - Ideation - Achiever - Futuristic - Intellection

Scott Trexler has worked as Hood College’s Math Skills Coordinator for two years.  In that role, he teaches the developmental mathematics courses and administers math placement testing.

Outside Hood, Scott enjoys spending time with his family and working outside.