Policies and Procedures

Hood College's Policy and Procedures page is a compilation of relevant policy, operational procedures and governing documents for information technology usage at Hood College. The purpose of this policy page is to ensure that Faculty, Staff, and Students have easy access to these policies. It is the responsibility of the Hood Community to familiarize themselves with the policies and comply with the IT policies that affect them.

You may access these documents for viewing either on the web, by clicking on the drop-down title below, or by downloading the .PDF:

  1. Overview
    The intentions of Hood College in publishing an Acceptable Use Policy are not to impose restrictions that are contrary to the College’s established culture of openness, trust, and integrity. The College is committed to protecting all authorized computer users and the College from illegal or damaging actions by individuals, either knowingly or unknowingly.

    Internet/Intranet/Extranet-related systems, including but not limited to computer equipment, software, operating systems, storage media, network accounts, electronic mail, web browsing, and data transfers, are the property of Hood College. These systems are to be used for business purposes in serving the interests of the College, and of all authorized computer users in the course of normal operations.

    Effective computer security is a team effort involving the participation and support of every authorized computer user at Hood College who deals with information and/or information systems. It is the responsibility of every authorized computer user to know these guidelines, and to conduct their activities accordingly.

    The College’s information technology resources are provided with the understanding that the entire College community will use them in a spirit of mutual cooperation. Resources are limited and must be shared.
     
  2. Purpose
    The purpose of this policy is to outline the acceptable use of all computer equipment at Hood College. These rules are in place to protect all authorized computer users and the College. Inappropriate use exposes the College to systemic risks including, but not limited to, cyberattacks, compromised network systems, disabled technology services, and legal issues.

  3. Scope
    This policy applies to the use of information, computing devices, and network resources to conduct Hood College business or interact with internal networks and business systems, whether owned or leased by Hood College or by the College’s authorized computer users. All authorized computer users at Hood College are responsible for exercising good judgment regarding appropriate use of information, computing devices, and network resources in accordance with College policies and standards, local Maryland law, and regulation. Exceptions to this policy are documented in Section 5.2

  4. Policy
    1. General Use and Ownership
      1. Proprietary information stored on computing devices whether owned or leased by Hood College remains the sole property of Hood College. You must ensure through legal or technical means that proprietary information is protected in accordance with all Hood College’s policies and standards.
      2. You have a responsibility to promptly report the theft, loss, or unauthorized disclosure of Hood College proprietary information.
      3. You may access, use, or share Hood College proprietary information only to the extent it is authorized and necessary to fulfill your assigned job duties.
      4. Authorized computer users are responsible for exercising good judgment regarding the reasonableness of personal use. Individual departments are responsible for creating guidelines concerning personal use of Internet/Intranet/Extranet systems. In the absence of such policies, authorized computer users should be guided by departmental policies on personal use, and if there is any uncertainty, users should consult their supervisor or manager.
      5. For security and network maintenance purposes, authorized individuals within Hood College may monitor equipment, systems, and network traffic at any time.
      6. Hood College reserves the right to audit networks and systems on a periodic basis to ensure compliance with this policy and other legal statutes.
    2. Security and Proprietary Information
      1. All mobile and computing devices that connect to the internal network must comply with the College’s Acceptable Use Policy.
      2. System-level and user-level passwords must comply with the College’s Minimum Password Complexity Requirements.
      3. Providing access for another individual, either deliberately, or through failure to secure your own access, is prohibited.
      4. All authorized computing devices must be secured with a password-protected screensaver with the automatic activation feature set to 30 minutes or less. You must lock the screen or log off when the device is unattended.
      5. Postings by authorized computer users from a Hood College email address to newsgroups should contain a disclaimer stating that the opinions expressed are strictly their own and not necessarily those of Hood College, unless posting is in the course of business duties.
      6. Employees must use extreme caution when opening e-mail attachments received from unknown senders as they may contain malware.
    3. Unacceptable Use
      The following activities are, in general, prohibited. Certain authorized computer users may be exempted from these restrictions during the course of their legitimate job responsibilities. For example, an IT staff member may have a need to disable the network access to a host if that host is disrupting production services or is compromised. Under no circumstances is an authorized computer user of Hood College authorized to engage in any activity that is illegal under local, state, federal or international law while utilizing College-owned or leased resources. The lists below are by no means exhaustive, but attempt to provide a framework for activities which fall into the category of unacceptable use.
      1. System and Network Activities The following activities are strictly prohibited, with no exceptions:
        • Violations of the rights of any person or company protected by copyright, trade secret, patent, or other intellectual property, or similar laws or regulations, including, but not limited to, the installation or distribution of "pirated" or other software products that are not appropriately licensed for use by Hood College.
        • Unauthorized copying of copyrighted material including, but not limited to, digitization and distribution of photographs from magazines, books or other copyrighted sources, copyrighted music, and the installation of any copyrighted software for which Hood College or the end user does not have an active license is strictly prohibited.
        • Attempting to access data, computer systems and/or networks on or off campus for which there is no authorization, or all other forms of "hacking" activity.
        • Introduction of malicious programs into the College’s network or server farm (e.g., viruses, worms, Trojan horses, e-mail bombs, etc.).
        • Accessing or using a protected computer account assigned to another person, or sharing a password to a protected account with another person. This includes family and other household members.
        • Using any computer network or computing resources to access or transmit material or participate in activities that include, but are not limited to, obscenity, child pornography, defamation, solicitations, and theft.
        • Using any computer network or service for a purpose other than scholarship, research, learning, legal entertainment, or limited personal communications. For example, utilizing the College's resources on behalf of any commercial, political, religious, or other non-academic organization is prohibited.
        • Making statements about warranty, expressly or implied, unless it is a part of normal job duties.
        • Causing or effecting security breaches or disruptions of network communication. For example, the installation and running of any server service, or device which hosts such service, without prior authorization from the College’s Administration and Information Technology. Services include, but are not limited to, e-mail (SMTP), Web and secure Web (HTTP and HTTPS), FTP, DHCP, IRC, ICQ, P2P, WINS, DNS, network sniffing, pinged floods, packet spoofing, denial of service, and forged routing information for malicious purposes.
        • Port scanning or security scanning unless prior notification and permission to Information Technology is made and approved.
        • Executing any form of network monitoring that will intercept data unless this activity is a part of normal job duties.
        • Circumventing user authentication or security of any host, network, or protected account.
        • Introducing honeypots, honeynets, or similar technology on the Hood College network or server farm.
        • Using any program/script/command, or sending messages of any kind, with the intent to interfere with, or disable, a user's computer session, via any means, locally, or via the Internet/Intranet/Extranet.
        • Providing information about, or lists of, Hood College employees to parties outside of Hood College.
        • Misusing, using excessively, or abusing computer equipment, software, peripherals, or supplies.
      2. Email and Communication Activities
        The following activities are strictly prohibited, with no exceptions:
        • Sending unsolicited email messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material (email spam).
        • Any form of harassment via email, telephone, or paging, whether through language, frequency, or size of messages.
        • Unauthorized use, or forging of email header information. For example, forging messages or otherwise altering electronic communications for the purpose of trying to hide the identity of the user or to impersonate another person.
        • Solicitation of email for any other email address, other than that of the sender's account, with the intent to harass or to collect replies.
        • Creating or forwarding "chain letters", "Ponzi" or other "pyramid" schemes of any type, offensive or obscene language communications.
        • Use of unsolicited email originating from within Hood College's networks to other Internet/Intranet/Extranet service providers on behalf of, or to advertise, any service hosted by Hood College or connected via Hood College’s network.
        • Posting the same or similar non-business-related messages to large numbers of Usenet newsgroups (newsgroup spam).
      3. Blogging and Social Media
        The following activities are strictly prohibited, with no exceptions:
        • Blogging by authorized computer users, whether using Hood College’s property and systems or personal computer systems, is also subject to the terms and restrictions set forth in this policy. Limited and occasional use of Hood College’s systems to engage in blogging is acceptable, provided that it is done in a professional and responsible manner, does not otherwise violate Hood College’s policy, is not detrimental to Hood College’s best interests, and does not interfere with regular work duties. Blogging from Hood College’s systems is also subject to monitoring.
        • With respect to confidential information, Hood College’s human resource policies also apply to blogging. As such, authorized computer users are prohibited from revealing any confidential or proprietary information, trade secrets, or any other material covered by these policies when engaged in blogging.
        • Authorized computer users shall not engage in any blogging that may harm or tarnish the image, reputation and/or goodwill of Hood College and/or any of its authorized computer users. Authorized computer users are also prohibited from making any discriminatory, disparaging, defamatory, or harassing comments when blogging or otherwise engaging in any conduct prohibited by Hood College’s human resource policies.
        • Authorized computer users may also not attribute personal statements, opinions, or beliefs to Hood College when engaged in blogging. If an authorized computer user is expressing his or her beliefs and/or opinions in blogs, the authorized computer user may not, expressly or implicitly, represent themselves as a user or representative of Hood College. Authorized computer users assume any and all risk associated with blogging.
        • Apart from following all laws pertaining to the handling and disclosure of copyrighted or export controlled materials, Hood College’s trademarks, logos and any other Hood College intellectual property may also not be used in connection with any blogging activity.

      4.  
  5. Policy Compliance
    1. Copyright Infringement Notice
      • No one is authorized to perform, exhibit, reproduce, transmit or otherwise distribute copies of copyrighted motion pictures, sound files or other copyrighted materials. Doing so constitutes copyright infringement under the Copyright Act, Title 17, United States Code Section 106(3). This conduct may also violate the laws of other countries, international law and/or treaty obligations.
    2. Exceptions
      • Any exception to Hood College’s acceptable use policy must be approved by Information Technology in advance of any request.
    3. Non-Compliance
      • Individuals who violate this policy will be subject to disciplinary action or referral to law enforcement authorities. Information Technology personnel are authorized to monitor suspected violations and to examine items stored on any College storage medium by individuals suspected of violating this policy.

  6.  

You must accept the Hood College Acceptable Use Policy to connect to and use the College’s network or any information technology resource.

No one is authorized to perform, exhibit, reproduce, transmit, or otherwise distribute copies of copyrighted motion pictures, sound files or other copyrighted materials. The distribution, reproduction, or transmission of unauthorized copies of copyrighted materials (motion pictures, sound files, and etcetera) constitutes copyright infringement under the Copyright Act, Title 17 United States Code Section 106(3). This conduct may also violate the laws of other countries, international law, and/or treaty obligations. When Hood's IT department is notified of possible violations, steps must be taken immediately to stop the alleged unauthorized distribution. These steps are:

  1. Temporarily disable Internet access for the specified IP address.
  2. Determine who has been assigned the specified IP address.
  3. Notify Assistant Dean of Students/Residence Life and Judicial Affairs (or appropriate Student Life staff) of this alleged unauthorized use.
  4. Student should be notified by Student Life staff.
  5. After student has been notified, IT staff will contact student to discuss the alleged violation and what steps the student must take. These will include deleting the item from their computer and informing them that when they use any peer to peer software that they should disable the sharing to other users of files by the client software (imesh, Kazaa, etcetera).
  6. Student should send an email to IT once these steps have been taken.
  7. IT staff will reactivate IP address for Internet access from their personal computer.
  8. If a second violation should occur, the first 4 steps will be done.
  9. The IT department will refer alleged charges to AJC.
  10. If it is determined by the AJC that the student did violate copyright laws, AJC will make final recommendations for disciplinary actions. The minimum sanction proposed by IT would be that the student's Internet access from their personal computer would stay disabled through the rest of academic year. AJC may impose a stronger sanction as well as an educational one.
  11. If repeated violations occur, the student's network account will be disabled.

Hood College provides each student the ability to print at various locations throughout the campus. Printing is available through Hood's wired and wireless networks. Both black-and-white and color printing are available, either through single or dual sided documents. Every Hood student account has a dollar-based print quota for printing. A student must be currently enrolled in classes each semester (including summer sessions) in order to have printing capabilities. Note: charge examples reflect black and white printing only, although color printing is available:

  • Full time students (minimum of 12 credits for undergraduate or 9 credits for graduate) are authorized to print up to $50.00 (1000 black and white pages) per semester on Hood printers without charge.
  • Part time students (less than 12 credits either undergraduate or graduate) are authorized to print up to $25.00 (500 black and white pages) per semester on Hood printers without charge.

The table below details current print prices for Hood IT-maintained printers. Print prices apply only to students, not faculty or staff:

 Print Service Cost/Page Black and White – Single Sided $.05 Black and White – Double Sided $.10 Color – Single Sided $.25 Color – Double Sided $.50

A student’s print quota will be reset to $50.00 (full-time) and $25.00 (part-time) at the beginning of each semester including summer sessions. If you exceed this quota, you can purchase additional increases in increments of $2, $5, $10 and $20. Please note that a student's remaining quota, at the end of any semester, will not carry over to the next semester.

 

Finding Student Print Quota Information

Hood manages student printing through the use of a commercial software program called PaperCut. Students can view and manage their print quota by logging onto the PaperCut website using their Hood ID (i.e. "abc1") and password. To check/manage your printing account:

  • Open a web browser and go to http:\\neptune.hood.edu:9191
  • Login using your Hood ID (abc1) and password (without the domain)  You will be logged into your personal PaperCut printing account

The balance information will appear on the summary page.

 

Purchasing Print Quota

Students have the ability to add printing quota through the PaperCut web interface 24 hours a day. A credit card (Visa, MasterCard or Discover) is required to add funds in this manner. If you wish to pay for additional quota by using cash, you must go the Accounting office on the second floor of the AD Building. Both methods are explained below.

Note: The Accounting Office will only accept cash to add quota to your account. You must use your personal PaperCut interface to add quota with a credit card.

Paying by Credit Card: Using the Web to add additional print quota:

  • Log into PaperCut to manage your account using your Hood ID and password. There are two methods in which to login:
    1. Using the PaperCut Client Tool
      • Open your Client Tool and click on Details
      • A web browser will open. Enter your Hood password and press Log in
      • You will be logged into your personal PaperCut printing account
       
    2. Using a web browser
      • Open a web browser and go to http:\\neptune.hood.edu:9191
      • Login using your Hood ID (abc1) and password (without the domain)
      • You will be logged into your personal PaperCut printing account
       
     
  • Click on Add Credit on the left column.
  • Select the amount you wish to add. You may add the amounts of $2, $5, $10 and $20. Press Add Value
  • The order form from Authorize.net will appear. You must fill in the Card Number and Expiration Date in order to complete the transaction. Press Submit.
  • Quota will be added immediately after your credit card transaction has been approved. You may use this quota immediately.

Paying by Cash: Using Hood's Accounting Office to add additional print quota:

  • Go to Hood's Accounting Office which is located in the AD Building on the second floor. They are open business hours 9:00a - 5:00p Monday through Friday.
  • Pay for additional quota you wish to purchase. They will add the extra quota to your PaperCut printing account and provide you a receipt.

 

Personal Printers for Hood College Residents  

Hood College allows the use of personal printers in the residence halls under the following guidelines:

Direct Connection (RECOMMENDED) – residents can connect their printer directly to their PC/MAC/laptop using standard USB or Serial cables as applicable. Students have the option of sharing out this printer on the network from their PC/MAC/laptop if they desire, using standard Windows/MAC network sharing capabilities. Hood College encourages password protecting a shared printer to deter uninvited users from accessing the printer.

Network (wired) Connection – residents may connect their printer’s Ethernet port (if available) to their dorm wired port. The resident will need to provide the hardware (MAC) address of the printer to allow for access to the network and assignment of an IP address. This IP address will then be accessible to the student to set up as a networked printer on their PC/MAC/laptop. Please note that this printer will likely also be accessible by other network users to print.

Network (wireless) Connection – residents may connect their wireless printer to Hood College’s wireless network, typically unsecure@hood unless the printer is equipped to handle WPA2 Enterprise authentication. Student will need to provide the hardware (MAC) address of the printer in order to connect to the unsecure@hood network and obtain an IP address. This IP address will then be accessible to the student to set up as a network printer on their PC/laptop. Please note that this printer will likely also be accessible by other network users to print.

NOTICE: Residents may NOT use their wireless printer’s onboard wireless radio to create a peer-to-peer wireless network for printing. Enabling the wireless radio on the printer will cause interference with legitimate Wireless Access Points, and also may interfere with other wireless users in the vicinity of the printer. Hood College reserves the right to locate and disable the radio of any personal printers located in the residence halls.