Policies and Procedures

Hood College's Policy and Procedures page is a compilation of relevant policy, operational procedures and governing documents for information technology usage at Hood College. The purpose of this policy page is to ensure that Faculty, Staff, and Students have easy access to these policies. It is the responsibility of the Hood Community to familiarize themselves with the policies and comply with the IT policies that affect them.

You may access these documents for viewing either on the web, by clicking on the drop-down title below, or by downloading the .PDF:

The College expects that all persons who make any use of College computing hardware, software, networking services or any property related to the use of these facilities, will abide by the following acceptable use policy statement:

College information technology resources are provided with the understanding that the entire College community will use them in a spirit of mutual cooperation. Resources are limited and must be shared. Everyone will benefit if all computer users avoid any activities which cause problems for others who use the same systems.

The following activities are considered to be serious violations of acceptable use of the College network, and are subject to disciplinary action:

  • Forging messages or otherwise altering electronic communications for the purpose of trying to hide the identity of the user or to impersonate another person
  • Accessing or using a protected computer account assigned to another person, or sharing a password to a protected account with another person
  • Attempting to access data, computer systems and/or networks on or off the College's campus for which there is no authorization, or all other forms of "hacking" activity
  • Attempting to alter system software or hardware configurations without authorization
  • Misusing, using excessively or abusing computer equipment, software or supplies
  • Acting in ways that deny or interfere with the access and utilization rights of others
  • Using any computer network or computing resources to access or transmit material or participate in activities that include but are not limited to, obscenity, child pornography, defamation, solicitations and theft
  • Using or forwarding offensive or obscene language communications
  • Violating copyright laws, including unauthorized reproduction of and/or using copyrighted images, text, music and videos
  • Violating software licenses through unauthorized use, copying, and/or dissemination of software applications
  • Using any computer network or service for a purpose other than scholarship (research and/or learning), legal entertainment or limited personal communications. For example, utilizing the College's resources on behalf of any commercial, political, religious or other non-academic organization is prohibited
  • Being involved in software theft or piracy, data theft or other actions, which violates the intellectual property or privacy rights of others
  • The installation and running of any server service, or device which hosts such service, without prior authorization from the Assistant Dean of Students and the Information Technology Office. Servers include, but are not limited to, e-mail (SMTP), Web and secure Web (HTTP and HTTPS), FTP, DHCP, IRC, ICQ, P2P, WINS and DNS.

Copyright Infringement Notice

No one is authorized to perform, exhibit, reproduce, transmit or otherwise distribute copies of copyrighted motion pictures, sound files or other copyrighted materials. Doing so constitutes copyright infringement under the Copyright Act, Title 17 United States Code Section 106(3). This conduct may also violate the laws of other countries, international law and/or treaty obligations.

Individuals who violate this policy will be subject to disciplinary action or referral to law enforcement authorities. Information Technology personnel are authorized to monitor suspected violations and to examine items stored on any College storage medium by individuals suspected of violating this policy.

You must accept the Hood College Acceptable Use Policy to use the network.

 

No one is authorized to perform, exhibit, reproduce, transmit, or otherwise distribute copies of copyrighted motion pictures, sound files or other copyrighted materials. The distribution, reproduction, or transmission of unauthorized copies of copyrighted materials (motion pictures, sound files, and etcetera) constitutes copyright infringement under the Copyright Act, Title 17 United States Code Section 106(3). This conduct may also violate the laws of other countries, international law, and/or treaty obligations. When Hood's IT department is notified of possible violations, steps must be taken immediately to stop the alleged unauthorized distribution. These steps are:

  1. Temporarily disable Internet access for the specified IP address.
  2. Determine who has been assigned the specified IP address.
  3. Notify Assistant Dean of Students/Residence Life and Judicial Affairs (or appropriate Student Life staff) of this alleged unauthorized use.
  4. Student should be notified by Student Life staff.
  5. After student has been notified, IT staff will contact student to discuss the alleged violation and what steps the student must take. These will include deleting the item from their computer and informing them that when they use any peer to peer software that they should disable the sharing to other users of files by the client software (imesh, Kazaa, etcetera).
  6. Student should send an email to IT once these steps have been taken.
  7. IT staff will reactivate IP address for Internet access from their personal computer.
  8. If a second violation should occur, the first 4 steps will be done.
  9. The IT department will refer alleged charges to AJC.
  10. If it is determined by the AJC that the student did violate copyright laws, AJC will make final recommendations for disciplinary actions. The minimum sanction proposed by IT would be that the student's Internet access from their personal computer would stay disabled through the rest of academic year. AJC may impose a stronger sanction as well as an educational one.
  11. If repeated violations occur, the student's network account will be disabled.

Hood College provides each student the ability to print at various locations throughout the campus. Printing is available through Hood's wired and wireless networks. Both black-and-white and color printing are available, either through single or dual sided documents. Every Hood student account has a dollar-based print quota for printing. A student must be currently enrolled in classes each semester (including summer sessions) in order to have printing capabilities. Note: charge examples reflect black and white printing only, although color printing is available:

  • Full time students (minimum of 12 credits for undergraduate or 9 credits for graduate) are authorized to print up to $50.00 (1000 black and white pages) per semester on Hood printers without charge.
  • Part time students (less than 12 credits either undergraduate or graduate) are authorized to print up to $25.00 (500 black and white pages) per semester on Hood printers without charge.

The table below details current print prices for Hood IT-maintained printers. Print prices apply only to students, not faculty or staff:

 Print Service Cost/Page Black and White – Single Sided $.05 Black and White – Double Sided $.10 Color – Single Sided $.25 Color – Double Sided $.50

A student’s print quota will be reset to $50.00 (full-time) and $25.00 (part-time) at the beginning of each semester including summer sessions. If you exceed this quota, you can purchase additional increases in increments of $2, $5, $10 and $20. Please note that a student's remaining quota, at the end of any semester, will not carry over to the next semester.

 

Finding Student Print Quota Information

Hood manages student printing through the use of a commercial software program called PaperCut. Students can view and manage their print quota by logging onto the PaperCut website using their Hood ID (i.e. "abc1") and password. To check/manage your printing account:

  • Open a web browser and go to http:\\neptune.hood.edu:9191
  • Login using your Hood ID (abc1) and password (without the domain)  You will be logged into your personal PaperCut printing account

The balance information will appear on the summary page.

 

Purchasing Print Quota

Students have the ability to add printing quota through the PaperCut web interface 24 hours a day. A credit card (Visa, MasterCard or Discover) is required to add funds in this manner. If you wish to pay for additional quota by using cash, you must go the Accounting office on the second floor of the AD Building. Both methods are explained below.

Note: The Accounting Office will only accept cash to add quota to your account. You must use your personal PaperCut interface to add quota with a credit card.

Paying by Credit Card: Using the Web to add additional print quota:

  • Log into PaperCut to manage your account using your Hood ID and password. There are two methods in which to login:
    1. Using the PaperCut Client Tool
      • Open your Client Tool and click on Details
      • A web browser will open. Enter your Hood password and press Log in
      • You will be logged into your personal PaperCut printing account
       
    2. Using a web browser
      • Open a web browser and go to http:\\neptune.hood.edu:9191
      • Login using your Hood ID (abc1) and password (without the domain)
      • You will be logged into your personal PaperCut printing account
       
     
  • Click on Add Credit on the left column.
  • Select the amount you wish to add. You may add the amounts of $2, $5, $10 and $20. Press Add Value
  • The order form from Authorize.net will appear. You must fill in the Card Number and Expiration Date in order to complete the transaction. Press Submit.
  • Quota will be added immediately after your credit card transaction has been approved. You may use this quota immediately.

Paying by Cash: Using Hood's Accounting Office to add additional print quota:

  • Go to Hood's Accounting Office which is located in the AD Building on the second floor. They are open business hours 9:00a - 5:00p Monday through Friday.
  • Pay for additional quota you wish to purchase. They will add the extra quota to your PaperCut printing account and provide you a receipt.

 

Personal Printers for Hood College Residents  

Hood College allows the use of personal printers in the residence halls under the following guidelines:

Direct Connection (RECOMMENDED) – residents can connect their printer directly to their PC/MAC/laptop using standard USB or Serial cables as applicable. Students have the option of sharing out this printer on the network from their PC/MAC/laptop if they desire, using standard Windows/MAC network sharing capabilities. Hood College encourages password protecting a shared printer to deter uninvited users from accessing the printer.

Network (wired) Connection – residents may connect their printer’s Ethernet port (if available) to their dorm wired port. The resident will need to provide the hardware (MAC) address of the printer to allow for access to the network and assignment of an IP address. This IP address will then be accessible to the student to set up as a networked printer on their PC/MAC/laptop. Please note that this printer will likely also be accessible by other network users to print.

Network (wireless) Connection – residents may connect their wireless printer to Hood College’s wireless network, typically unsecure@hood unless the printer is equipped to handle WPA2 Enterprise authentication. Student will need to provide the hardware (MAC) address of the printer in order to connect to the unsecure@hood network and obtain an IP address. This IP address will then be accessible to the student to set up as a network printer on their PC/laptop. Please note that this printer will likely also be accessible by other network users to print.

NOTICE: Residents may NOT use their wireless printer’s onboard wireless radio to create a peer-to-peer wireless network for printing. Enabling the wireless radio on the printer will cause interference with legitimate Wireless Access Points, and also may interfere with other wireless users in the vicinity of the printer. Hood College reserves the right to locate and disable the radio of any personal printers located in the residence halls.