Support Options

  • Create a support ticket here:  IT Helpdesk Support Portal
    • The portal can also be used to search Self-Help articles
  • Password help is available here: Password Help
  • New Student setup documentation here: Coming Soon!!
  • Additional Self-Help topics are available through the IT website navigation bar
  • If you have trouble logging into the IT Helpdesk Support portal, please try
    • Sending an email to
    • Leaving a voice message at 301-696-3622
    • Visiting our office in the Hodson Library & Learning Commons
    • Using the old online support request form here: Form soon to be retired