Support
Support Options
- Create a support ticket here: IT Helpdesk Support Portal
- The portal can also be used to search Self-Help articles
- Password help is available here: Password Help
- Step by step password recovery instructions here: Recover Password
- New Student setup documentation here: Coming Soon!!
- Additional Self-Help topics are available through the IT website navigation bar
- If you have trouble logging into the IT Helpdesk Support portal, please try
- Sending an email to helpdesk@hood.edu
- Leaving a voice message at 301-696-3622
- Visiting our office in the Hodson Library & Learning Commons
- Using the old online support request form here: Form soon to be retired
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