Hood Information Technology

Information Technology

Information Technology

The Office of Information Technology provides technology support and services to Hood College students, faculty and staff. The best starting place for all IT information and support requests is the IT Helpdesk.  If you need assistance, please visit the IT Helpdesk support portal.

  • Create a support ticket here:  IT Helpdesk Support Portal
    • The portal can also be used to search self-help articles
  • Password help is available here: Password Help
  • New Student setup documentation here: Coming Soon!!
  • Additional Self-Help topics are available through the IT website navigation bar
  • If you have trouble logging into the IT Helpdesk Support portal, please try
    • Sending an email to helpdesk@hood.edu
    • Leaving a voice message at 301-696-3622
    • Visiting our office in the Hodson Library & Learning Commons
    • Using the old online support request form here: Form soon to be retired

Contact and Location Information

Core Hours:8:30 a.m. - 4:30 p.m., Mon. - Fri.
Location:Library & Learning Commons
Address:Hood College
401 Rosemont Ave. 
Frederick, MD 21701