Resources for Current Residents

Your Space. Your Community. Your Resources.

Students talking through tree-lined path on campus

Settling into campus life comes with questions, and we're here to help you find the answers! Whether you're getting comfortable in your room, navigating life with roommates, or looking for a little guidance along the way, we've got you covered.

Need to report a maintenance issue, troubleshoot a technology problem, or find information about housing policies and procedures? You'll find helpful resources and practical information to make everyday life at Hood a little easier.

And remember, you're never on your own when questions or concerns arise. Your resident assistant and Residence Life staff are here to help you make the most of your residential experience. Don't hesitate to reach out!

Maintenance and Facilities Requests

Something in your room not working quite right? From a dripping faucet to a heating or cooling concern, Hood's Facilities team is here to help keep your living space comfortable and functional.

Submitting a work order

  1. Visit the Hood College website and select Information for Current Students.
  2. Under ApLinks, select Facilities Work Order.
  3. Complete the request with your contact information, Hood email address, room number, and a detailed description of the issue.
  4. Keep the "Notify Me" box checked to receive updates as your request moves through the process.

Need a little guidance? Watch our step-by-step video tutorial for submitting a work order.

Already submitted a request?

You can follow up directly with Facilities at facilities@hood.edu.

If an issue hasn't been resolved in a timely manner or requires additional attention, reach out to your resident assistant (RA) or assistant director of Residence Life. Our Residence Life team is here to listen, help you navigate concerns, and advocate for a positive residential experience.

Technology and Internet Support

Keys, Lockouts, and Building Access

Sharing a living space is part of the college experience! Open communication, mutual respect, and a little consideration go a long way toward creating a positive residence hall community. Whether you have questions about roommates, guests, quiet hours, or community expectations, your resident assistant (RA) and Residence Life staff are here to help.

Have questions about room selection, housing assignments, break housing, or accommodations? We've got you covered! Keep an eye on your Hood email for important housing announcements and deadlines, and don't hesitate to reach out to Residence Life when you need assistance.